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International Program Specialist (EES I) / College of Extended and Global Education - International Education Program

Apply now Job no: 505934
Work type: Staff
Location: San Bernardino - San Bernardino Campus
Categories: Unit 4 - APC - Academic Professionals of California, Administrative, Temporary, Full Time, Education Support Professionals, Student Services







California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.

At CSUSB, you can:

  • Build your future
  • Work with the best
  • Be your authentic self
  • Focus on you
  • Make a lasting impact
  • Work for a purpose that is greater than your own
  • Bring everything you are, become everything you want

Department Summary

In support of the CSUSB Strategic Plan, the College of Extended and Global Education (CEGE) leads the campus' internationalization and global engagement by collaborating with international partners to develop and promote activities, programs, and services that meet the needs of the university, regional, national, and global communities.

Job Summary

Under the direction of the Assistant Dean of the College of Extended and Global Education (CEGE), the incumbent will be responsible for planning, organizing, and managing the daily operations of self-supported programs, such as Study in the USA (SUSA), Academic Pathway Program (APP), International Training & Education Programs (ITEP), and other short-term programs. The incumbent will be also responsible for identifying and developing new university partners to expand these programs and support enrollment growth, as well as for working with overseas agents, preparing agent agreements, providing agent training, and evaluating agent productivity each semester.

Duties may include, but are not limited to:

  • In accordance with International Extension Programs (IEP) guidelines, provide timely and accurate pre-arrival information, develop program outlines, identify and recruit faculty; coordinate program logistics with support staff and student assistants, and evaluate program outcomes.
  • Demonstrate strong management skills to promote programs, develop online marketing, create and maintain student/faculty databases, and keep track of programs and students.
  • Administer program activities, orientations, and ceremonies for IEP programs from inception to completion. Plan, organize and manage daily operations of self-supported programs, including Study in the USA (SUSA), Academic Pathway Programs (APP), International Training & Education Programs (ITEP), and other short-term programs.
  • Conduct academic advising for IEP students, including SUSA, APP, and ELP Levels 3 and 4.
  • Serve as a Designated School Official (DSO) for IEP: ensure compliance with immigration policies and regulations, maintain SEVIS immigration records, issue I-20s, and process transfers, travel signatures, and changes of status.
  • Develop program proposals, plan associated budgets, and seek out new business opportunities on behalf of CEGE. Conduct assessment of market needs and develop proposals for program delivery.
  • Provide program reports and conduct other administrative functions that support successful program delivery and continuous program growth.
  • Independently and actively conduct outreach to international universities and other partners to deliver self-support programs, identify and develop new university partners to expand programs and support enrollment growth, and maintain an active network of international university partners.
  • By visiting agents and engaging student feedback, ensure that agents comply with CSUSB requirements. As a member of the recruitment team, maintain current knowledge of international student mobility, participate in the development of annual recruitment plans, and participate in quarterly and annual recruitment evaluations.
  • Conduct agent training and provide agents with updates regarding CSUSB programs; prepare agent agreements, evaluate agent productivity, and recommend agents for renewals or cancellations of their agent agreements.
  • Communicate effectively in both oral and written English and Chinese; travel locally and internationally to participate in international student recruitment and partnership development as needed.
  • Frequently and consistently communicate with agents and students in Chinese.
  • Maintain a flexible working schedule, including some weekends. 

Employment Status: Full-time, Exempt, Temporary with the possibility of converting to permanent.

Application Review Deadline: This position will remain open until filled. Applications will be reviewed beginning November 16, 2021.

Work Schedule

  • The standard work schedule is Monday through Friday from 8:00 am to 5:00 pm.  However, the schedule requires flexible working hours at times, including weekends and traveling locally and internationally.

Key Qualifications

  • Knowledge of the procedures and practices in educational program and curriculum planning; resources of the campus and the surrounding community; and the processes required to plan and construct academic programs and course outlines.
  • Ability to determine needs for new or revised programs; plan course hours and credit; develop course outlines with instructors; locate instructors and assist them in understanding and completing contract arrangements; develop budgets and analyze costs; write promotional materials and develop a variety of promotional techniques; represent the CSU system to the community and develop working relationships; manage logistics of providing classes, and maintain cost information and records.
  • Ability to read, write, and speak fluently in Chinese and English languages, interpret in both directions between English and Chinese, and apply knowledge of American and Chinese educational systems.
  • Proficiency in Microsoft Office Suite programs is required.

Education and Experience


  • Equivalent to graduation from a four-year college or university, preferably with courses in adult education and curriculum planning.


  • Equivalent to two years of experience in planning classes or programs in a specialized field or area, preferably in higher, extended, or adult education.
  • Experience developing resources, budgets, and marketing plans for educational programs and in acting as a liaison with the community is desirable.
  • Teaching experience in higher or extended education may be substituted for experience on a year-for-year basis

Preferred Qualifications

  • MA degree is preferred.
  • Experience working as a Designated School Official (DSO) and handling immigration issues is preferred. 


Anticipated Hiring Range: $4,493 – $4,600 per month

Classification Salary Range: $4,493 – $6,395 per month

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

Dimensions of diversity shall include but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.

Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer.  We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter.  Visit the Human Resources Conflict of Interest webpage link for additional information:

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)


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