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Information Technology Consultant (Career Skill Level) / College of Social & Behavioral Sciences - Office of the Dean

Apply now Job no: 506235
Work type: Staff
Location: San Bernardino - San Bernardino Campus
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology





California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.

At CSUSB, you can:

·      Build your future

·      Work with the best

·      Be your authentic self

·      Focus on you

·      Make a lasting impact

·      Work for a purpose that is greater than your own

·      Bring everything you are, become everything you want

Department Summary

The College of Social and Behavioral Sciences is one of the largest colleges at CSU, San Bernardino, and boasts several award-winning departments offering first-rate, state-of-the-art classroom instruction, a wide variety of research experiences, as well as community-based professional activities.

Job Summary

Under the minimal supervision of the Assistant Dean of the College of Social and Behavioral Sciences, the incumbent will be responsible for providing a wide range of information technology services to CSBS. This will include various responsibilities, such as the support of several hardware and software issues, as well as the ability to research and provide faculty and staff with available options to their technology needs. This position will work as a member of a team to deploy equipment to various offices and classrooms as well as troubleshoot any issues end users may experience. The incumbent may also be assigned to work with other IT units on campus to implement strategic campus-wide IT initiatives within the college. Other duties as assigned.

Employment Status: Full-time, Exempt, Probationary with the possibility of converting to permanent.

Application Review Deadline: This position will remain open until filled. Applications will be reviewed beginning December 16, 2021.

Work Schedule

  • Monday through Friday from 8:00 am to 5:00 pm, weekends and evenings may be required.
  • Summer hours Monday through Thursday from 7:00 am to 5:30 pm.

Key Qualifications

  • Excellent communication and interpersonal skills to interact and communicate effectively with faculty, staff, and external constituencies, both verbally and in writing.
  • Ability to provide consultative skills to assess user needs and provide appropriate support.
  • Ability to manage multiple projects independently in a fast-paced organization with competing priorities and distractions.
  • Ability to plan and organize work schedule and work independently as well as in a team.
  • Ability to integrate multiple applications and/or systems.
  • Proficiency in using standard software packages.
  • Ability to analyze, troubleshoot and apply problem-solving skills to technical problems.
  • Ability to analyze data requirements and research data availability and access methods.
  • Knowledge of data administration principles and techniques.
  • Knowledge of network administration.
  • Ability to coordinate and implement data exchanges and conversions.
  • Knowledge of statistical and/or research databases.

Education and Experience

  • The equivalent to a Bachelor’s degree from an accredited college or university in computer science, information systems, or in a closely related field, or similar certified coursework in applicable fields of study.
  • Two (2) or more years of experience in IT Support related work.

Preferred Qualifications

  • Experience working in higher education is highly desired.
  • Great customer service skills.
  • Proficiency in hardware and software technologies.
  • Ability to pay attention to details and to meet deadlines and milestones.


Anticipated Hiring Range: $4,372 - $5,300 per month

Classification Salary Range: $4,372 - $10,792 per month

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

Dimensions of diversity shall include but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.


Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer.  We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter.  Visit the Human Resources Conflict of Interest webpage link for additional information:

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)

Advertised: Pacific Standard Time
Applications close:

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