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Yotie Oso Undergraduate Retention and Success (YOURS) Program Advisor (Student Services Professional II), Academic Success and Undergraduate Advising (ASUA) - Student Mentoring Program

Apply now Job no: 540170
Work type: Staff
Location: San Bernardino - San Bernardino Campus
Categories: Unit 4 - APC - Academic Professionals of California, Administrative, Temporary, Full Time, Student Services, On-site (work in-person at business location)



Job Summary:

Supports college transition and sense of belonging for incoming first-time freshmen and continuing students through culturally relevant peer education, student mentoring, student engagement programming, specifically for Asian American, Native Hawaiian and Pacific Islander Student Achievement Program (AANHPI) student populations. Provides psychosocial support, academic resources, and culturally relevant programming to support students’ academic and co-curricular experiences.


Duties and responsibilities.

First Year & Continuing YOURS: Program Advising, Academic support, Student Mentoring, and Culturally Relevant Engagement

  • Endorse the marketing, recruitment, and retention of YOURS (AANHPI) student population to increase participation and active engagement.
  • Provides direct mentoring and advisement services to students on a 1:1 and group basis to enhance student success by developing academic goals, monitoring student progress, and working with students to achieve academic milestones during the critical first year and beyond.
  • Provide resources to encourage peer support partnerships with campus organizations, clubs, and affinity centers to connect student mentors with participating students.
  • Establish and maintain effective working partnerships with the academic programs and center coordinators to assist with the integration of ACE and speaking center services with on and offsite events.
  • Under general supervision, assist in developing and participates in culturally relevant programming while also exercising judgement and decision making in the development of new community building programs that promote sense of belonging.
  • The YOURS advisor will assist with sensitive problems with broader implications such as assisting in make decisions within established parameters, provide mentoring experiences appropriate to the developmental, cultural, and multiple identities of students. This means identifying and incorporating preparation for internships and experiential learning opportunities, exploration of study abroad programs, coaching students on how to identify and connect with faculty mentors, student employment, and opportunities in addition to academic and engagement programming and more.
  • Under general supervision works with the student mentoring program coordinator to develop mentor’s work schedules and supporting the training and professional development of each of the mentors who provide peer-to-peer programming and services.

Partnership Development

The YOURS program advisor works in collaboration with the following areas to ensure students are knowledgeable about resources and is charged with promoting the utilization of applicable services on an ongoing basis and as needed. Additionally, the YOURS advisor will facilitate program partnerships that create opportunities for student participation in community service projects and work, career services related to preparation for career, and health and wellness workshops/programming/experiences all of which promote student academic, personal, and professional development.

  • Academic Advising
  • ACE
  • Affinity Centers
  • Basic Needs Student Support
  • Community Engagement
  • Career Services
  • Counseling and Psychological Services (CAPS)
  • Health Professional Advising Center (HPAC)
  • Student Mentoring Program (SMP)

Pre-College to College Bridge 

  • Under general supervision, collaborates with the Office of Pre-College Programs to coordinate K-12 outreach and engagement, as well as summer programming to build the YOURS incoming student cohort. 
  • Provides holistic advisement using knowledge and judgement to incoming students to develop academic plans that include curricular, co-curricular, and campus engagement and makes recommendations based on students’ academic, personal, and professional goals. 
  • Assist in facilitating the connection between incoming students, student mentors, and academic coaches. Collaborates the student mentoring program coordinator and Academic Centers for Excellence (ACE) coordinators to facilitates the connection between incoming students and student mentors/academic coaches. The YOURS program advisor utilizes University knowledge to educate and orient incoming students to academic services before the academic term starts to increase knowledge of and engagement with programs.  
  • Exercise decision making to assist in planning and organizing culturally relevant summer programs to support the readiness of incoming students and promote college student identity. 
  • In partnership with student leadership and engagement, affinity centers, clubs and organizations, and student engagement communities, the program advisor will support existing events/programs and recommend new community building events and programs that impact the YOURS student population

Program Oversite: 

  • Responsible for moderately complex professional student service work to support and maintain the program and the services delivered.
  • Monitors the marketing and promotion of Yotie Osos Undergraduate Retention and Success (YOURS) to encourage students to participate in programming and services.

Other classification related duties as assigned


Minimum Qualifications:

  • Experience:

Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job‑related field may be substituted for one year of the professional experience.

  • Education:

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.

Required Qualifications:

  • Working knowledge of the practices, procedures, and activities of the program to which assigned, general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed and multi‑aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.


Compensation and Benefits:

Anticipated Hiring Range: $4,841 per month

Classification Salary Range: $4,841 - $6,884 per month


The salary offered will take into account internal equity and experience among other factors.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.


Position Information:

Full-time/Exempt/Temporary (up to one year with the possibility of further renewal)

Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.


The application deadline is: June 14, 2024


As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).


Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Mandated Reporter

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.


CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit


Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at


CSUSB is a smoke and tobacco-free campus.  See policy at

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at:

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