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Associate Director of Student Services​ and Philanthropic Giving​ (SMSU)

Apply now Job no: 540760
Work type: Auxiliary
Location: San Bernardino - San Bernardino Campus
Categories: MPP, At-Will, Full Time, Student Services

Santos Manuel Student Union

California State University, San Bernardino

Associate Director of Student Services and Philanthropic Giving

Anticipated Hiring Range: $71,328 - $86,400 annually

Target Start Date: September 30, 2024

Employment Status: At Will Employee, Benefits Eligible, Santos Manuel Student Union

Location: California State University, San Bernardino

Hours per week: 40 Hours (Exempt)

About Santos Manuel Student Union at CSUSB

(This is not a state position)

The Santos Manuel Student Union (SMSU), through its programs and facilities is a focal point of the campus where students, faculty, staff, administration, alumni and guests develop an enduring connection to the university. As a campus social hub, the SMSU assists in the retention and development of students, while encouraging a deeper understanding and appreciation of cultural pluralism, gender equity, and ethnic diversity. We accomplish this by providing a variety of cultural, social, educational and recreational activities, which create an environment conducive to personal growth and development. Planned activities also provide students with leadership opportunities and employment, which promotes an active learning experience as well as relaxation, entertainment, and social interaction. As the meeting place on campus for students and organizations, the facilities provide a comfortable and relaxing environment that embodies the delivery of services important to the university community. As a bridge between formal learning and life experience, co-curricular activities coordinated by the SMSU serve as a training ground for development of student leaders.

Employment Summary

Full-Time, non-exempt position. 

Work Schedule

This is a regular, full-time, hourly position. Willingness to work a flexible schedule as necessary in order to respond to emergency/urgent situations is required. This may include working extended hours, evenings, weekends and some holidays.

Under the direction of the Santos Manuel Student Union (SMSU) Executive Director, the SMSU Associate Director of Student Services and Philanthropic Giving is responsible for planning, implementing, and assessing programs and initiatives to meet the diverse needs of our students by coordinating programs and services developed by Program Board, The Rancho Mirage Student Center (RMSC), the Graduate Student Success Center (GSSC), the Interfaith Center and the Financial Literacy Center (FLC); planning, implementing and assessing SMSU/RecWell fundraising efforts to provide for organizational needs; serve as lead programmer and SMSU representative for campus, division, and department wide programs.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Leads the coordination of SMSU student services programs and services, assists the Executive Director in assessing the educational and supportive needs of offices and departments.
  • Coordinates all programs, services, and administrative functions for the RMSC, GSSC, FLC, Interfaith Center and Program Board.
  • Recruits, trains, and evaluates the RMSC, GSSC, FLC, Interfaith Center and Program Board staff.
  • Serves as a Student Union liaison with campus programming entities and represents the Student Union by serving on various campus wide and division wide committees.
  • Represents the SMSU on campus-wide and division wide programs and initiatives.
  • Responsible for the fiscal management of the RMSC, GSSC, FLC, Interfaith Center and Program Board.
  • Prepares annual budget requests and quarterly budget requests for the RMSC, GSSC, FLC, Interfaith Center and Program Board.  Monitors the budget and handles budgetary issues appropriately.
  • Oversees the production of events, including planning, contracting, publicity, and program evaluation.
  • Attends events during the daytime, evening and weekend hours to ensure event plans are implemented.
  • Prepares monthly programming reports for the Student Union Board of Directors.
  • Investigates and initiates new program related services.
  • Ensures compliance of all Student Union and related university policies and procedures.    
  • Works in conjunction with the CSUSB Office of Philanthropic Giving to foster partnerships and ensure SMSU and campus success.
  • Establishes funding objectives for the organization, setting one year, five year, and longer-term goals as determined by the Executive Director and Board of Directors.
  • Maintains a list of potential donors including corporations, foundations, and individuals.
  • Produces relevant and informative fundraising literature for distribution to previous donors and the public in collaboration with the Office of Philanthropic Giving.    
  • Researches potential sources of, and applies for, grants and public funding to meet fundraising objectives as determined by the Executive Director and Board of Directors.
  • Plans fundraising events that effectively communicate the purposes of the organization as determined by the Executive Director and Board of Directors in collaboration with the Office of Philanthropic Giving.    
  • Partners with the Office of Philanthropic Giving to ensure that potential donors are approached strategically and coordinated in alignment with the Office of Philanthropic Giving.           
  • Attends Office of Philanthropic Giving meetings as deemed appropriate by the Executive Director to ensure the success of campus and department objectives and initiatives.

Supervisory Responsibilities     

Manages the Graduate Student Success Coordinator, Program Board Coordinator, RMSC Coordinator and the staff at the Financial Literacy Center. This individual may indirectly supervise student assistants in the Interfaith Center, Graduate Student Success Center, and Program Board. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education/License/Credential Requirements  

Bachelor's degree in a related program from a four-year college or university; and two years program management experience, or equivalent combination of education and experience.  

Language Skills                    

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.  

Mathematical Skills                    

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. 

Reasoning Ability                    

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Regularly exercises discretion and independent judgment. 

Computer Skills                    

To perform this job successfully, an individual should have advanced knowledge of MS Office, including Excel Word, PowerPoint, and Outlook.  

Certifications Licenses & Registrations 

First Aid and CPR/AED certification required (certifications may be obtained within the first month of employment). 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision. 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The noise level in the work environment is usually moderate.   

Work conditions may vary depending upon the location of job tasks required; may occur indoors and outdoors, therefore requiring exposure to a variety of elements. While working outdoors, the work environment may involve exposure to various elements including but not limited to: sun, heat/cold, dust, pollens and other environmental risks. 


Benefits Include

  • Medical, Dental, Vision, Flex Cash option
  • CalPERS Retirement
  • CalPers 457
  • Flexible Spending Accounts
  • Group Term Life/ Accidental Death & Dismemberment (AD&D)
  • Holidays & Personal Holiday
  • Vacation and Sick pay accruals
  • Educational Assistance Benefit is based on availability of funding.
  • Workers' Compensation
  • Unemployment Insurance
  • State Disability Insurance


Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.

The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.

Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered this position with Santos Manuel Student Union. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current Associated Students, Incorporated employees who apply for the position. Fingerprinting is required for all employee and volunteer positions that have direct contact with minor children.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer.  We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

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