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Survivor Specialist (Student Services Professional IV), Counseling and Pyschological Services

Apply now Job no: 540909
Work type: Staff
Location: San Bernardino - San Bernardino Campus
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services, On-site (work in-person at business location)


Job Summary:

Reporting to the Director of Counseling and Psychological Services, the Trauma Specialist will provide emergency and ongoing support services and assistance to student victims/survivors/complainants who are victims of Sexual Assault (SA), Domestic Violence (DV), Intimate Partner Violence (IPV) and Stalking by assessing their needs, identifying appropriate referrals and plans of action.

Duties and responsibilities

Direct Services

  • Provide comprehensive direct services to survivors, managing complex and sensitive cases that require advanced counseling techniques, significant planning, and a high degree of sensitivity to diverse needs.
  • May accompany individuals to meetings with University Police, local law enforcement, Title IX and other meetings with University administrators related to the complaint, medical/counseling appointments and treatments, civil and criminal court appointments, and meetings regarding interim measures and remedies as needed.
  • Counsels and aids individuals in writing and completing thorough civil and domestic violence orders.
  • Act as an advisor during all stages of investigations, hearings and other meetings with the Office of Student Conduct & Ethical Development.
  • Assists individuals in filing Victim Compensation paperwork.
  • Provide confidential trauma-focused and psychoeducational individual and group counseling services by utilizing well-developed, evidence-based clinical interventions and protocols for clients with trauma history.
  • Establish and maintain effective cooperative working relationships with diverse student groups, organizations, academic and other campus departments regarding student health needs, issues, and problems. Additionally, foster relationships with community members and organizations related to sexual violence issues, educational, and advocacy programs.

Campus/Community Relations

  • Foster strong relationships within the campus community, collaborating with various department, faculty, and staff to address the needs of survivors. Handle highly sensitive issues, requiring effective communication, a high degree of tact, and the ability to influence campus policies and practices to create a supportive environment.
  • Serves on campus-based sexual violence task force committees/teams.
  • With the leadership of the Title IX Office, collaborates to promote and provide campus-wide awareness and outreach activities, including activities highlighting social justice issues and their intersections with Sexual Assault (SA), Domestic Violence (DV), Intimate Partner Violence (IPV).
  • Advocate the needs of individual students and groups by providing guidance in the dissemination of sexual violence prevention and awareness activities and programs.
  • Provides informational teaching and public speaking to academic classes, student clubs and organizations.
  • Utilize knowledge of the policies to provide assistance and guidance to faculty, staff, and other campus partners on issues involving student SA/DV/IPV cases.
  • Maintains a close, collaborative relationship with local rape crisis and/or treatment centers to assure 24-hour coverage of services.

Advocacy Program Coordination & Assessment

  • Assist with Developing survivor advocacy services annual goals and objectives then review to ensure mission is in alignment with university mission, particularly around areas of social justice.
  • Create learning and process outcomes then create assessments to measure program efficacy and propose changes as appropriate.
  • Coordinate services with other staff who perform advocacy duties on campus.
  • Prepare monthly and annual reports as well as reports for any grant-funded activities and provide recommendations based on results.

Campus- and System-Wide Service:

  • Serves on campus and system-wide committees and work groups and participate in relevant conferences and trainings to enhance services.
  • Perform other classification related duties as assigned.


Minimum Qualifications: Required Education and Experience

  • Experience:
    Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.
  • A master’s degree in Counseling, Clinical Psychology, Social Work or a job‑related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job‑related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.
  • Education:
    Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job.


Required Qualifications

  • Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge.
  • General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods.
  • Ability to carry out very complex assignments without detailed instructions.
  • Advise diverse students individually or in groups on varied and complex matters.
  • Determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature.
  • Reason logically and analyze and solve organizational and operating problems of one or several program areas.
  • Plan, coordinate, and initiate actions necessary to implement administrative or group decisions or recommendations.
  • Analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action.
  • Understand the roles and responsibilities of others and gauge relationships accordingly by taking into account issues of diversity, the variety of the interrelationships, motivations and goals of the members of the organization served.
  • Establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view.


Preferred Qualifications

  • Certification as a trauma specialist or a desire to gain certification with funded professional development opportunities.
  • Experience working with the college-aged population, including robust knowledge of the challenges experienced by young adults.
  • Graduate level degree in a mental health related field with graduate course work in diversity/multiculturalism, counseling techniques, interviewing, and conflict resolution where such are job related.
  • Demonstrated training and experience in trauma informed interventions and/or evidence-based trauma therapy modalities.
  • Demonstrated skills in collaboration, written and verbal communication, self-care, healthy boundaries, and managing a challenging workload while promoting a positive.

Compensation and Benefits

Anticipated Hiring Rate: $6,019 per month

Classification Salary Range: $6,019 - $8,585 per month

The salary offered will take into account internal equity and experience among other factors.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.


Position Information:

Work status: Full-time/Exempt/Temporary for one (1) year with a possibility of renewal

Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.

The application deadline is July 11, 2024

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).


Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.


Mandated Reporter

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Campus Security Authority

This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.



CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit


Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at



CSUSB is a smoke and tobacco-free campus.  See policy at


Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at:

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Applications close: Pacific Daylight Time

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