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Financial Operations Assistant (Administrative Support Coordinator II), Academic Success and Undergraduate Advising (ASUA) - Office of the Associate Vice President

Apply now Job no: 540358
Work type: Staff
Location: San Bernardino - San Bernardino Campus
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time



Job Summary:

Support the efficient functioning of financial operations within the department. As a crucial role within the team, it plays a central role in maintaining financial processes and ensuring accuracy and compliance. The Administrative Support Coordinator (ASC II) strategically and analytically assesses the needs of individuals and projects by coordinating and delegating administrative support for specific projects and day-to-day tasks for individuals at all levels within the organization and provides training to all levels in standard office and campus procedures.

Enter, adjust, and analyze student/graduate employment, reconciling budget reports, and maintaining accurate expense reporting in budgets, an administrative workflow involving research, and consistent communication and interaction for campus operations with constantly changing procedures. Administrative Support Coordinator (ASC II) continuously works with other university departments in areas such as student employment, purchasing, and payroll.


Duties and responsibilities


  • Provides support to the Financial Operations Analyst. Assist in the comprehensive reporting and reconciliation of all state, Lottery, Trust and Auxiliary accounts within the Academic Success and Undergraduate Advising (ASUA) units biweekly. Under direction, handle multiple work unit priorities and projects such as analyzing budgetary data to make accurate projections while also recording and tracking corresponding records pertaining to budget transfers to and from the units and transfer of expenses. Help monitor expenditures charged to state and auxiliary accounts. Reconcile the Pay Detail report by recording and tracking the information monthly. Work with college ASC that re-assigned time, and awards to help ensure the Academic Success and Undergraduate Advising (ASUA) pays the college all funds owed.
  • Gather, prepare, and submit necessary documentation such as Independent Contractor, Unauthorized Purchase Explanation/Certification(UPEC),  to input requisitions into the Common Financial Services System for Financial Operations Analyst approval.
  • Prepare and submit requests for invoices from department expenses periodically as they occur to ensure payments are rendered.
  • Make purchases on Pro-card for departmental needs and each month ensure precise account charges and meticulous record-keeping. Track all other departments’ Administrative Support Coordinator (ASCs’) Procard purchases and record in appropriate budget spreadsheets to assist in creating accurate reports.
  • Assist with submission of Transfer of Expenses and Payroll Expenditure transfers at the request of Financial Operations Analyst. 
  • Assist with quarterly lecture contracts by sorting contracts by by conducting research, analysis, and evaluation to develop or recommend solutions as needed. Provide lead work direction to staff on clerical functions related to lecture contracts, including but not limited to sorting contracts by units, alphabetizing, and stamping. Coordinate with staff to support PeopleSoft Temp Faculty or Workforce Administration by entering faculty special consultant information for payment processing and tracking overload. Assist with higher-level administrative functions such as facilitating the hiring of graduate assistants and instructional student assistants through OnBase. Prepare and generate reports for the coordinator and Dean's approval.
  • Executes hiring of all student assistants in various units, implements a system of distribution of checks, and creates conventional file records to maintain documentation of picked-up pay warrants. Administrative Support Coordinator (ASC) will also identify and record relevant hours worked by student assistants to assist the Financial Operations Analyst by analyzing salary trends and creating projections for Instructional Student Assistants, Graduate Assistants, and Student Assistants salaries.
  • Create and maintain a confidential system of records for all ASUA student employees, graduate assistants, and instructional student assistants that contain pay rates, SSNs, Student IDs’, and other sensitive and proprietary information needed for files.
  • Effectively create and update timesheet training for student employees by researching current changes in policies so that it reflects the most up-to-date information. Conduct the training for every new Academic Success and Undergraduate Advising (ASUA) Student Assistant (SA) hire.


  • Responsible for maintaining and monitoring hours of student workers in all ASUA units in budgets to maintain accurate records of salary expenses monthly.
  • Collect student assistant and ISA timesheets from various departments each month and review them before submitting student listings with attached timesheets to the Financial Operations Analyst for final review/Approval.
  • When necessary, submit termination paperwork, pay increases, and position changes via Cherwell or through the Federal work-study process for Student Assistants to be approved by corresponding supervisors and MPPs.


  • Under the direction of the Financial Operations Analyst (FOA), provide administrative support to the Marketing unit- such as ordering promotion items. 
  • Submit Requests for Invoices and Chargebacks for services acquired for programing, such as room bookings and catering requests.
  • Coordinate of logistics for a variety of complex projects and large-scale events, meetings, workshops, and trainings, orchestrating seamless communication with internal or external vendors to ensure precise execution of catering services, room reservations, etc. Through meticulous coordination and strategic efforts, they will optimize solutions to meet the diverse needs of departmental events, enhancing overall efficiency and satisfaction.


  • Other duties will include filling, archiving, and shredding.  May assist with research and/or gather data to complete special requests/projects.  ASC II is tasked with tackling a broad spectrum of operational and procedural hurdles encountered within the office setting. These challenges can encompass various administrative complexities, such as troubleshooting workflow processes, resolving logistical issues, and ensuring adherence to the department’s financial protocols and policies. In addressing these challenges, the ASC II may find themselves delving into intricate details, conducting thorough research, and employing analytical techniques to gather and evaluate relevant information.
  • Provide lead work direction for front desk and student assistants and act as backup for front desk maintenance. This dual role entails providing guidance and support to student assistants, ensuring efficient front desk operations, and stepping in when needed to address incoming student issues/concerns, further enhancing the smooth functioning of office procedures. The ASC II will analyze workflow patterns, identify inefficiencies, maintain procedures, and make informed decisions to enhance operations. Continuous analysis allows them to identify areas for improvement and implement proactive measures, ensuring smooth front desk operations and maintenance efficiency.
  • Assist all Academic Success and Undergraduate Advising (ASUA) units as needed
  • Plus added one-time special projects.
  • Evening and weekend hours may be required during Summer Orientation and Campus events as necessary.


Minimum Qualifications:

  • High school diploma or its equivalent
  • Five years of progressively responsible experience in general office clerical or secretarial work or the equivalent.

Required Qualifications:

  • In addition to Position Skill Level I knowledge and skill requirements, work assignments typically require:
  • Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures.
  • Thorough mastery of English grammar, punctuation, and spelling.
  • Expertise in using office software packages, technology, and systems.
  • Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist.
  • Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area.
  • Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas.
  • Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions.
  • Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference.
  • Ability to effectively write and present own reports.
  • Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations.
  • Ability to use negotiation and persuasion skills to achieve results and expedite projects.

Preferred Qualifications:

  • University Policies and Procedures, PeopleSoft access, Event Management System (EMS), OnBase and CourseLeaf (CLSS)
  • Strong Excel experience.
  • A thorough office methods, procedures, and practices are required
  • Effectively use collaboration, critical thinking, analytical skills, and budget practices to provide the ability to understand and operate within various departments by creating quick and effective solutions.
  • General Office clerical experience
  • Excellent oral and written communication skills, as well as interpersonal and organizational skills
  • Must be able to organize, coordinate, and prioritize multiple tasks and work with a diverse group. Leveraging their ability to use negotiation and persuasion skills to achieve results and expedite projects.
  • The ability to multitask on a daily basis is essential and required.
  • The ability to maintain and organize records and files.
  • The ability to learn and interpret independently and apply a sense of judgment, discretion, and initiative to address problems and develop practical, thorough, and creative solutions.
  • Employees must have a track record of being reliable.
  • Thorough mastery of English grammar, punctuation, and spelling.
  • Demonstrated knowledge and understanding of University Administrative functions
  • Ability to communicate effectively.
  • Demonstrate ability to use MS Office Suite, with particular emphasis on Excel.

Compensation and Benefits:

Anticipated Hiring Range: $3,865- $4,109 per month

Classification Salary Range: $3,865 - $6,336 per month


The salary offered will take into account internal equity and experience among other factors.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.


Position Information:

Full-time Non-Exempt Probationary

Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.

This position is a "designated position" in the California State University's Conflict of Interest Code. The scope of responsibilities for this position includes making or participating in decisions that may have a material financial benefit to the incumbent. Therefore, the individual holding this position is required to file an initial Conflict of Interest: Statement of Economic Interests ("Form 700") within thirty (30 days) from the date of hire and on an annual basis. In addition, the individual holding this position must complete the required conflict of interest training within thirty (30) days of their appointment and at least once during each consecutive period of two calendar years following the appointment, subject to the Fair Political Practices Commission regulations.


The application deadline is: July 22, 2024


As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).


Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Mandated Reporter

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.


CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit


Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at


CSUSB is a smoke and tobacco-free campus.  See policy at

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at:

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