Job Title

Study Abroad and Administrative Operations Coordinator

Classification

Administrative Support Coordinator II

AutoReqId

554648

Department

Dean’s Office, College of Business and Economics

Division

Vice President, Academic Affairs

Salary Range

Classification Range $4,367 - $6,362 per month

(Hiring range depending on qualifications, not anticipated to exceed $4,367 - $4,509 per month)

Appointment Type

Temporary

Time Base

Full Time

Work Schedule

Monday – Friday, 8:00 AM – 5:00 PM; this is a temporary position to end on or before June 30, 2027, with a possibility of renewal on an annual basis if funds and/or program needs exist.

About CSUF

Standing on 241 acres in the heart of Southern California, Cal State Fullerton was founded in 1957 and has grown to serve more than 43,000 students. As a leading campus of the California State University system, the University serves as both an intellectual and cultural hub for the region and a driving force in workforce and economic development.

We are dedicated to student success through innovative, high-impact educational experiences and robust support programs. Equally, we invest in the growth of our staff, faculty, and administrators through orientations, training opportunities, and ongoing professional development.

As a member of the Titan Community, you’ll have access to a wide range of campus resources and experiences—including the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden, cultural performances at the Clayes Performing Arts Center, Titan Athletics events, the Titan Recreation Center, and our Employee Wellness Program.

Job Summary

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.  

About the Position: 

The College of Business and Economics is committed to leading business education through the guiding principles of program quality, balancing theory and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity and entrepreneurial spirit of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research. We seek an exceptional individual to join our team as the Study Abroad and Administrative Operations Coordinator (Administrative Support Coordinator II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Under the supervision of the Associate Dean, Undergraduate Programs and Student Success, the Administrative Support Coordinator II will play a vital role in ensuring the efficient daily operations of the Dean’s Office. The position serves as the lead coordinator for the College of Business and Economics (CBE) for study abroad programs. There are currently seven study abroad programs within the college and their number will expand over the years. The Administrative Support Coordinator II is responsible for the overall support of the study abroad programs for the CBE college. Responsibilities include tracking study abroad programs requirements and milestones, liaison with program director/faculty, and ensuring their successful and timely completion. The Administrative Support Coordinator II works closely with international programs to ensure deadlines are respected and escalates any issues and delay to the Academic Resource Manager.

The Administrative Support Coordinator II submits the required financial forms for approval based on the agreement set up. Works closely with Vendor Management specialist to complete requisitions, create vendors and process payments in compliance with Contract and Procurement policies. Ensures the tracking of students’ deposit, following up with students on their application, and reconciling payments. Works closely with Senior Budget Analyst in the reconciliation of costs versus fees collected and processes the students refund in a timely manner. Is the point of contact for any study abroad vendor related questions and faculty queries within the college. The coordinator assists any faculty concerns in coordinating the logistics of the Study abroad programs. Evaluates and provides recommendations for improvement on study abroad processes.

The position also supports the CBE Academic Resource Manager in the faculty training provided on study abroad programs. In addition, this position supports the Dean, Associate Deans, and visitors by handling a variety of administrative, clerical, and event coordination tasks. This position supports the Associate Dean, Undergraduate Programs and Students Success on administrative tasks for the Executive In Residence mentoring program. The role will also provide direct support to the Assistant to the Dean. Provides comprehensive front desk coverage, serving as the first point of contact for the Dean’s Office. Oversees supply inventory, places orders, provides updates to the college directory and distribution lists. Support the Event Specialist and Assistant to the Dean with Commencement. Other duties as assigned.

Essential Qualifications

High School diploma or the equivalent and five years of progressively responsible experience in general office, clerical or secretarial work or the equivalent. Comprehensive and detailed knowledge of applicable university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to independently handle multiple work unit priorities and projects. Ability to independently interpret and apply policies and procedures and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broad perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels including highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.  

License/Certifications

A valid California driver’s license.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Additional Information

California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.  

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. 

California State University, Fullerton is not currently sponsoring any new H-1B petitions for staff, management, or faculty positions.

Effective October 1, 2025, the California State University (CSU) will implement a salary step structure for CSUEU-represented employees in bargaining units 2, 5, 7, and 9. This position may be subject to changes resulting from this implementation, in alignment with the provisions of the collective bargaining agreement.

Hiring Preference

On-Campus CSUEU Employees