Chancellor's Office Statement

Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Senior Director, Application Development & Campus Support Services. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year.

Salary

The anticipated salary hiring range is up to $207,396 per year, commensurate with qualifications and experience.

Work Arrangements

Flexibility to telecommute two days a week, with three days on-site at the main headquarters in Long Beach, California.

Premium Benefits

Comprehensive Health, Dental, and Vision Benefits

Generous vacation plan

15 paid holidays a year

Tuition waiver education program (also applies to eligible family members)

Membership in the California Public Employees Retirement System (PERS)

More details here: Comprehensive Benefits Package

Classification

Administrator IV

Position Information

The California State University, Office of the Chancellor, is seeking a Senior Director, Application Development & Campus Support Services to manage the planning, design, implementation, and ongoing support for Oracle/PeopleSoft's Enterprise Suite of Finance (FIN) and Student Administration (SA) across 22 campuses and the Chancellor’s Office. Provides strategic leadership and oversight of the CSU’s systemwide ERP portfolio, including enterprise strategy and roadmap, governance, modernization priorities, enterprise architecture, investment planning, and long-term sustainability.

The Senior Director of Application Development and Campus Support Services will lead the development and implementation of a long-term sustainability strategy that allows for integrating third-party systems into a cohesive Student Information System are included. Manage and direct the Chancellor's Office (CO) Applications, including staff and systems.

The Senior Director will be a technical leader, playing a significant role in evolving our ERP systems and the entire development team into a next-generation administrative system by implementing a microservice-based development strategy. Evolving to a microservice-based architecture is necessary to meet the current and future demands of student success systems, where integration with ERP systems is often a major challenge.

The Senior Director will be responsible for the continued development of the Chancellor’s Office Information Systems Managed Services (CIMS). CIMS is a partnership program that encourages and sustains best practices through managed services. The program’s goal is to be a provider of choice for campuses to address their ongoing ERP support responsibilities and achieve systemwide standardization. The Senior Director will be the program’s point of contact and will be responsible for program development and expansion, campus support, and the acquisition, training, and allocation of resources.

Responsibilities

Under the general direction of the Chief Information Systems Officer, the Senior Director, Application Development & Campus Support Services will perform duties as outlined below:

-Establish and lead cross-functional teams comprising program and project managers, systems analysts, developers, functional experts, integration analysts, data architects, training, documentation, and web specialists, contractors, and vendors for the Oracle/PeopleSoft Enterprise Finance and SA applications;

-Maintain extensive contact with CMS management and staff at the CSU, CO, SCO, and CHRS, as well as with consultants and vendors, and maintains regular interaction with other Oracle clients and professional associations;

-Advise the Chief Information Systems Officer (CISO) on the development and expenditure of the departmental budget and on project management strategies.

-Develops, manages, and maintains policies, guidelines, cost structure, marketing, campus onboarding, and resource allocation for the Chancellor’s Office Information Systems Managed Services (CIMS) program.

-Leads the ongoing support and expansion of CIMS, serves as the primary point of contact, determines the services offered, and manages the service catalog to ensure that the services provided are well aligned with campus needs. The Senior Director also manages the dedicated team supporting the program and manages the use of existing resources within the Chancellor's Office that can be leveraged to provide those agreed-upon services.

-Leads the California State University's systemwide ERP strategy and long-term vision, overseeing the ERP roadmap, governance framework, modernization initiatives, enterprise architecture, investment planning, and the sustainable evolution of the ERP ecosystem to support CSU’s strategic, operational, and academic priorities.

-Recommends, develops, and/or refines policies and procedures impacting the CSU Finance and SA projects, and provides advice and guidance on HR/CHRS matters as they relate to CS and CFS. In addition, the Senior Director advises the CISO on short- and long-term strategies for implementing and maintaining the CMS applications and services.

-Develops and implements an integration strategy that integrates third-party systems into a cohesive student information system.

-Develops the staffing plan, identifies, evaluates, and recommends the resources needed for implementation, upgrades, support activities, and related projects. This includes coordinating and managing project resources for hardware, software, and external vendors involved in systems development, implementation, upgrades, and CO Applications support.

-Identifies, evaluates, and supervises third-party vendors and consultants, and prepares, negotiates, and monitors compliance with vendor and consultant contracts.

-Collaborates with managers, project leads, and other subject matter experts and technical staff from the Chancellor's Office and 22 campuses.

-Performs other IT-related duties and assignments as directed.

Qualifications

This position requires:

-A bachelor's degree in a related field and a minimum of seven (7) years of progressively responsible experience in systems development, project management, and IT management, including experience with systems analysis, programming and/or database management, is required. The position also requires comprehensive knowledge of project management and control techniques, including milestone and critical path scheduling, budget analysis and variance reporting, as well as experience with PeopleSoft or a similar ERP application. An equivalent combination of education and relevant experience may be considered.

-Must possess excellent written, oral, presentation, facilitation, and relationship-building skills, with the ability to clearly communicate issues and recommendations to internal and external stakeholders, technical and functional leaders, governance groups, consultants, and vendors; build trust; and drive consensus among stakeholders with differing priorities.

-Ability to develop, interpret, and implement policies, standards, procedures, and governance practices; assess technology, security, operational, and financial risks; and make sound, timely decisions based on independent judgment.

-Ability to establish and execute a long-term ERP strategy, roadmap, governance model, modernization priorities, enterprise architecture, and investment plan that align technology decisions with CSU's business, academic, and operational priorities.

-Must have strong analytical, systems-thinking, decision-making, negotiation, and problem-solving skills, including the ability to manage competing priorities, work under pressure, respond to changing requirements, and translate ambiguous business needs into practical, sustainable solutions.

-Demonstrated ability to lead large, complex, multi-year technology initiatives across multiple organizations and campuses; establish priorities, milestones, dependencies, budgets, risk controls, and measurable outcomes; and deliver solutions within approved scope, schedule, and resources.

-PeopleSoft Finance and/or Campus Solutions experience, including implementation, upgrades, production support, integration, and long-term platform sustainability, is a plus.

-Progressively responsible leadership experience in a CSU or comparable systemwide, multi-campus, or public-sector technology environment is a plus.

Preferred Qualifications

-Master’s degree preferred.

-Knowledge of administrative practices, governance structures, and service delivery in a public university environment is strongly preferred.

Application Period

Priority consideration will be given to candidates who apply by October 6, 2026. Applications will be accepted until the job posting is removed.

How To Apply

Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application.

Equal Employment Opportunity

Consistent with California law and federal civil rights laws, the CSU provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070.

Title IX

Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix

E-Verify

This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS) in partnership with the Social Security Administration (SSA).

If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS).

COVID19 Vaccination Policy

Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.

Mandated Reporter Per CANRA

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Conflict of Interest

The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.

CSU Out of State Employment Policy

California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Background

The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.

Learn more about working at the California State University and the impact of our mission.