Main Content Region

Job Opportunities

Executive Director (SMSU)

Apply now Job no: 504636
Work type: Auxiliary
Location: San Bernardino - San Bernardino Campus
Categories: Excluded, Administrative, At-Will, Full Time, Student Services

Santos Manuel Student Union

California State University, San Bernardino


Rate of Pay: Based on Qualifications

Target Start Date: January 1, 2022

Employment Status: At-Will Employee, Benefits Eligible, Santos Manuel Student Union

Location: California State University, San Bernardino

Hours per week: 40 Hours (Exempt)

About Santos Manuel Student Union at CSUSB

(This is not a state position)

The Santos Manuel Student Union (SMSU), through its programs and facilities is a focal point of the campus where students, faculty, staff, administration, alumni and guests develop an enduring connection to the university. As a campus social hub, the SMSU assists in the retention and development of students, while encouraging a deeper understanding and appreciation of cultural pluralism, gender equity, and ethnic diversity. We accomplish this by providing a variety of cultural, social, educational and recreational activities, which create an environment conducive to personal growth and development. Planned activities also provide students with leadership opportunities and employment, which promotes an active learning experience as well as relaxation, entertainment, and social interaction. As the meeting place on campus for students and organizations, the facilities provide a comfortable and relaxing environment that embodies the delivery of services important to the university community. As a bridge between formal learning and life experience, co-curricular activities coordinated by the SMSU serve as a training ground for development of student leaders.

The SMSU facilities include a spacious lobby, relaxation and study lounge areas, meeting rooms, a state of the art theater, multi-purpose Events Center used for major events, an Automatic Teller Machine, graphics services, and Student Union scheduling. Our newest addition to assist our students academically is the laptop checkout program. Other services and departments located within the SMSU are the Coyote Cafe, the Blue Coyote Pub, Starbucks, Coyote Express convenience store, the Associated Stu­dents, Inc., DREAMers Resource and Success Center, Title IX & Gender Equity, Orientation and First Year Experience, and the Office of Student Engagement.

Employment Summary

Full-Time, exempt position. 

Work Schedule

This is a regular, full-time, hourly position. Willingness to work a flexible schedule as necessary in order to respond to emergency/urgent situations is required. This may include working extended hours, evenings, weekends and some holidays.

General Purpose

The Executive Director of the Santos Manuel Student Union, a registered 501(c) (3) provides leadership, direction, and financial oversight to the following units encompassing 35 professional staff members and 250 student employees:

  • Santos Manuel Student Union;
  • Recreation and Wellness Department which includes:
    • Leadership Challenge Center
    • Membership Services
    • Competitive Sports
    • Aquatics
    • Fitness (Personal Training and Group Exercise)
    • Wellness
    • Adventure Programs
    • Climbing Wall
    • Marketing and Special Events
    • Operations
  • Santos Manuel Student Union Board of Directors;
  • Scheduling;
  • Osher Adult Re-Entry Center;
  • Cross-Cultural Center which includes;
    • Pan African Student Success Center;
    • Asian and Pacific Islander Student Success Center
    • LatinX Student Success Center
    • First People’s Student Success Center
    • Women’s Resource Center;
    • Queer and Transgender Resource Center
  • Interfaith Center;Meditation Room;
  • Programs and Communications Services which includes
    • Program Board
    • Marketing
    • Rancho Mirage Student Center (Palm Desert Campus)
  • Other contracted units and services.

Typical Activities

Typical activities include but are not limited to:

Primary Functions:

    • Responsible for major policy development and strategic planning for operations and facilities.
    • Oversee and lead annual budgeting and planning process in conjunction with senior divisional leadership;
    • Administer and review all financial plans and budgets;
    • Monitor financial progress and changes while keeping senior leadership team abreast of the organization's financial status.
    • Engage stakeholders from the executive-level, student affairs, enrollment management, academic affairs, financial services, student body and community to develop customer-centered plans, procedures, and policies.
    • Identify contractual, partnership, and shared service opportunities, with an emphasis on continuous process improvement to optimize spending and enhance service delivery to the University and regional community.
    • Cultivate relationships with current and potential vendors to align product and service delivery with institutional values.
    • Employ a data-driven approach to assessment, planning, capital improvements, and policy development.
    • Track financial performance to ensure that goals are met.
    • Establish measurable goals and objectives emphasizing unit contributions to the overall campus experience and University’s financial health.
    • Capitalize on available technology to increase efficiency, enhance customer service, and provide decision support.
    • Coordinate capital equipment purchases; facility development and renovations; and support program initiatives.
    • Leads construction projects to improve programs and services.
    • Administer a departmental budget of $17 million.
    • Provide direction and leadership to over 250 team members.
    • Engender a culture of service-orientation, collaboration, innovation, and respect.
    • Promote services and products to increase participation and customer satisfaction.
    • Assist in interpreting the directives of the executive leadership of the University.
    • Ensure compliance with federal and state regulations, industry standards, and institutional policies.
    • Serve as a Senior Staff In Charge (SSIC) with the Campus Assessment, Response and Educational (CARE) Team in the on-call schedule.
    • Perform other related duties as required and assigned.

Minimum Qualifications


  • Bachelor's Degree


  • At least 15 years of experience in the field of student unions, business, and/or student affairs in higher education.

Preferred Qualifications:

  • Working operational knowledge of the functional areas within operational umbrella, and how each interfaces with other areas of the campus.

  • Demonstrated effective management and supervision of personnel.

  • Demonstrated facility in planning and preparing budgets and tracking financial performance.

  • Ability to plan and implement multiple complex projects simultaneously.

  • Experience in negotiating and managing contracts with outside vendors Excellent interpersonal and teamwork skills.

  • Demonstrated effective communication with a diverse community, including strong consultative, collaborative and mediation skills.

Benefits Include

  • Medical, Dental, Vision, Flex Cash option
  • CalPERS Retirement
  • CalPers 457
  • Group Term Life/ Accidental Death & Dismemberment (AD&D)
  • Holidays & Personal Holiday
  • Vacation and Sick pay accruals
  • Educational Assistance Benefit is based on availability of funding.
  • Workers' Compensation
  • Unemployment Insurance
  • State Disability Insurance 

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.

The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.

Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered this position with Santos Manuel Student Union. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current Associated Students, Incorporated employees who apply for the position. Fingerprinting is required for all employee and volunteer positions that have direct contact with minor children.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer.  We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Advertised: Pacific Daylight Time
Applications close:

Back to search results Apply now Refer a friend

Share this:

| More