Main Content Region

Job Opportunities

Administrative Support Coordinator II (ASC II) / Orientation and First Year Experience

Apply now Job no: 506125
Work type: Staff
Location: San Bernardino - San Bernardino Campus
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time

About CSUSB

California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.

At CSUSB, you can:

  • Build your future
  • Work with the best
  • Be your authentic self
  • Focus on you
  • Make a lasting impact
  • Work for a purpose that is greater than your own
  • Bring everything you are, become everything you want

Department Summary

Orientation and First-Year Experience (OFYE) is responsible for developing and implementing welcome and transition programming for newly admitted freshmen and transfer students and their family members. The New Student Orientation program is coordinated through OFYE. The orientation programs offer dynamic programming for first-year and transfer students in order to equip them with the information needed to better manage their transitions to the university and help set them up for student success here at CSUSB. These transition programs prepare students for academic success, provide knowledge of university resources, encourage involvement in student activities, and help build meaningful relationships. Each orientation program is designed to minimize anxiety and to promote positive attitudes about student success on campus.

Job Summary

Under the direct supervision of the Director, Orientation and Transition Programs, the Administrative Support Coordinator assists with the following duties include but are not limited to:

  • Oversee, manage, reconcile, make projections, evaluate and recommend financial expenditures and revenue on all budget funds for Orientation and Transition Programs at the San Bernardino and Palm Desert Campuses.
  • Assist in the daily operations and management of the front office in the following tasks, welcoming students, answering phones, and assisting students with inquiries.
  • Provide support for the variety of Orientation and Transition Programs programs at both campuses. Tasks may include, contacting the program guests and attendees, managing a budget, catering orders, logistics (scheduling space reservations and AV needs), preparing check-in items and hosting the check-in tables, setting up and cleaning up.
  • Supervise student assistants and oversee student assignments and training; including, hiring, assigning tasks, monitoring workload to ensure work is completed in a timely and accurate manner in order to meet department deadlines. Work with the front office student assistants to maintain staff calendars for appointments, prepare detailed reports with necessary forms/spreadsheets for the OFYE Office.
  • Assists with staff and student payroll and human resource support.
  • Occasional evening and weekend support may be required with prior approval and arrangements with the Director.
  • Perform other duties as assigned.

Employment Status: Full-time, Non-Exempt, probationary with the possibility of converting to permanent.

 

Application Review Deadline: This position will remain open until filled. Applications will be reviewed beginning November 19, 2021.

 

Work Schedule

  • Monday through Friday, 8:00 a.m. to 5:00 p.m. Some evenings and weekend hours may be required.

Key Qualifications

  • Experience to be fully functional in all technical aspects of work assignments.
  • Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures.
  • Thorough mastery of English grammar, punctuation, and spelling.
  • Thorough knowledge of office systems and expertise in using office software packages, technology, and systems. May function as the official information technology specialist.
  • Ability to independently handle multiple work unit priorities and projects.
  • Ability to interpret and apply a wide variety of policies and procedures independently, and use judgment and discretion to act when precedents or specific guidelines do not exist.
  • Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to the work area.
  • Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas.
  • Ability to analyze operations and procedural problems and develop, recommend, and evaluate proposed solutions.
  • Working knowledge of budget policies and procedures.
  • Ability to perform business math, such as calculate ratios and percentages, track and analyze financial and/or budgetary data, and make accurate projections requiring some inference.
  • Ability to effectively write and present own reports.
  • Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations.
  • Ability to use negotiation and persuasion skills to achieve results and expedite projects.

Preferred Qualifications

  • Budgetary experience.
  • Previous PeopleSoft experience.
  • Office management experience.
  • Oversee work of student assistance.
  • Coordinator and Program experience.
  • Bilingual (Spanish).
  • Strong communication skills (phone and e-mail).
  • Ability to work occasional evenings and weekends (with advanced notice).

Education and Experience

  • High School diploma or its equivalent AND five years of progressively responsible experience in general office clerical or secretarial work or the equivalent.

Salary:

Anticipated Hiring Range: $3,352 - $3,500 per month

Classification Salary Range: $3,352 - $5,639 per month

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

Dimensions of diversity shall include but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.

Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer.  We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter.  Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)

Advertised: Pacific Daylight Time
Applications close:

Back to search results Apply now Refer a friend

Share this:

| More