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Employment Services Coordinator (Administrative Support Coordinator II), Employment Services

Apply now Job no: 540300
Work type: Staff
Location: San Bernardino - San Bernardino Campus
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location)

 

Job Summary: 

Under general supervision of the Director, Talent Acquisition in collaboration of the Manager, Talent Acquisition and Manager, Student Employment, the Employment Services (Talent Acquisition and Student Employment) Coordinator provides coordination of simple to complex clerical and administrative support functions for the Employment Services department. The incumbent provides high quality customer service to internal and external constituents and students. The incumbent participates in various Employment Services activities and will coordinate the New Employee Orientation for new employees to ensure a welcoming experience. 

The incumbent also provides cross-functional administrative support to other Employment Services personnel as needed. 

Duties and responsibilities 

Student Employment 

New Hire Intake – coordinate completion of Federal I-9 form utilizing Tracker I-9. 

Assist with data entry/data for employment information and personal data in the University’s Human Resource Information System (e.g., PeopleSoft, Cherwell) for new student employees, rehire of student employees, termination of student employees, and other related student employee data.  

Assist with planning and attending campus events including, but not limited to job fairs (in-person, virtual, hybrid), student employment appreciation day/week, College to Career Readiness initiatives, student employment training workshops. 

Creates job announcements and posts student recruitments. 

Purge student employment personnel files utilizing records retention schedule.  

Provide assistance on special projects upon request. 

Talent Acquisition  

Coordinate interviews and contact applicants, as needed.  

Utilizes applicant tracking system (CSU Recruit powered by PageUp) to assist job seekers having trouble applying for positions and to check applicant statuses. 

Live Scan and Background Check Coordination Support.  

Plan and coordinate the New Employee Orientation (NEO). Generates the employee guest list; Administers a post-NEO survey to gather feedback. 

Assists with special projects, workshops, and events. 

Office Coordination  

Respond to calls that come through the Student Employment and Talent Acquisition phone lines. 

Performs administrative tasks, drafts and types correspondence.  

Checks shared email accounts (Talent Acquisition & Student Employment) daily; prepares email correspondence and responds to inquiries from internal and external customers; routes emails to appropriate staff for follow-up as needed. 

Assist in maintaining social media platforms for Talent Acquisition and Student Employment (LinkedIn, Twitter, Facebook, Instagram).  

Provides coordination support for the Directors calendar, travel, and meetings. Provide administrative/clerical support to Manager, Talent Acquisition and Manager, Student Employment as needed. 

Other classification- related duties as assigned. 

Minimum Qualifications: 

  • High School diploma or its equivalent.

  • Five years of progressively responsible experience in general office clerical or secretarial work or the equivalent. 

Required Qualifications: 

  • Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures.   
  • Thorough mastery of English grammar, punctuation, and spelling. 
  • Expertise in using office software packages, technology, and systems. 
  • Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. 
  • Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. 
  • Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. 
  • Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. 
  • Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. 
  • Ability to effectively write and present own reports. 
  • Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. 
  • Ability to use negotiation and persuasion skills to achieve results and expedite projects. 

Preferred Qualifications: 

  • Bachelor's degree with a major in public administration, business administration, human resources, or closely related field is preferred. 
  • General clerical/administrative work experience in Human Resources or closely related field is preferred. 
  • Experience with social media platforms.  
  • Experience with MS Office Suite (i.e. Word, Excel, Outlook, PowerPoint)  
  • Experience using Zoom, Adobe Acrobat, Chatbot programs, 
  • Calendar Coordination experience 

Compensation and Benefits: 

Anticipated Hiring Range: $3,865 - $4,410 per month 

Classification Salary Range: $3,865 -$6,336 per month 

The salary offered will take into account internal equity and experience among other factors. 

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.  

Position Information: 

Full-time Non-Exempt Probationary  

Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends. 

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. 

The application deadline is: June 18, 2024 

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. 

California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). 

Conditions of Employment  

Background Check  

Satisfactory completion of a background check (including a criminal records check) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. 

Mandated Reporter  

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.  

I-9 

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
 

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. 

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion  

Closing Statement: 

Reasonable Accommodation 

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. 

Smoking 

CSUSB is a smoke and tobacco-free campus.  See policy at  https://calstate.policystat.com/policy/6591951/latest/

Clery Act 

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act  

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Applications close: Pacific Daylight Time

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