Job Summary:
This position acts as the office coordinator providing lead work direction and organization for daily administrative operations within the College of Social & Behavioral Sciences. Working in close collaboration with academic departments, the office coordinator ensures efficient coordination of administrative support services, fosters a culture of collaboration, and supports faculty, staff, and students in achieving the academic mission of the College.
Responsibilities:
Office Coordination:
- Coordinates the full scope of project activities from initiation, through execution, implementation and evaluation.
- Coordinates and assigns entire clerical and administrative support functions for the office and maintains the day-to-day work to serve the academic departments; provides lead work direction to others; and monitors task distribution to ensure equitable and efficient staff support across projects and tasks.
- Works collaboratively to establish clear workflow processes to ensure consistent, high-quality services within the office. Coordinates with department chairs, program directors, and faculty to anticipate needs, streamline operations, and resolve issues.
- Assist in identifying training needs and professional development opportunities for administrative staff, applying ingenuity to provide effective guidance and support.
- Serve as primary liaison between central college administration and academic departments on administrative processes in alignment with university policies.
- Support implementation of college- and university-wide initiatives within academic units.
- Maintains and updates internal office systems for tracking budgets, records, and compliance with institutional policies.
- Foster clear, consistent communication between administrative staff and academic departments.
- Serve as a resource to resolve problem which may at times require research, analysis, and evaluation of information, ensuring challenges are addressed in a timely and professional manner. May utilize ingenuity to provide solutions or handoff to appropriate personnel.
- Promote a collaborative and inclusive work environment that values teamwork and service.
- Identify opportunities to improve administrative processes and recommend changes to enhance efficiency and effectiveness.
- Support the adoption of new technologies and tools to improve workflow.
- Assist in recruitment and provide lead work direction for student assistants in the office.
Student Support:
- Provide comprehensive administrative student support by applying working knowledge of university policies and procedures to respond to questions and directing inquiries to appropriate resources.
- In collaboration with academic departments, build class schedules and maintain course schedule updates.
- Maintain department databases related to admissions and enrollment in compliance with university standards.
Faculty Support:
- Provide clerical and administrative support for department chairs, school directors, faculty, and instructors, inclusive of hiring processes, travel request assistance, and communicating with Office of Faculty Affairs & Development as needed.
- Maintain calendar for conference rooms and labs.
Budget Support:
- Monitor departmental and school budgets including operating professional development, University Enterprises Corporation (UEC), Professional and Continuing Education (PaCE), Philanthropic, and other funds. Reconcile internal budget reports.
- Proactively monitor and analyze budget and spending to keep department chairs and school directors apprised of budget status and availability of funds.
- Processes financial forms and follow rules and regulations that govern proper and appropriate use of funds.
Other:
- Assist with event and hospitality requests.
- Review department websites and request updates as needed.
- Order necessary supplies and initiate work orders for areas in need of repair and/or service.
- Other classification related duties as assigned.
Minimum Qualifications:
- High School diploma or its equivalent
- Five years of progressively responsible experience in general office clerical or secretarial work or the equivalent
Required Qualifications:
- Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures.
- Thorough mastery of English grammar, punctuation, and spelling.
- Expertise in using office software packages, technology, and systems.
- Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist.
- Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area.
- Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas.
- Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions.
- Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference.
- Ability to effectively write and present own reports.
- Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations.
- Ability to use negotiation and persuasion skills to achieve results and expedite projects
Preferred Qualifications:
- 3-5 years of progressively responsible administrative or office management experience, preferably in higher education
- Demonstrated leadership experience in a professional environment
- Strong organizational, interpersonal, and communication skills
- Ability to balance multiple priorities, exercise sound judgement, and maintain confidentiality
- Ingenuity
Compensation and Benefits:
The salary offered will take into account internal equity and experience among other factors.
Initial step placement will be Step 1 $4,367 per month for qualified candidates.
CSU Classification Salary Range: $4,367- $6,362 per month (Step 1 – Step 20).
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Position Information:
Full-time Non-Exempt Probationary
Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends.
Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.
The application deadline is: October 24, 2025
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Mandated Reporter
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion
Closing Statement:
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.
Smoking
CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/.
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act