Job Summary:
Under general supervision, the HRIS Specialist serves as a key technical resource within the Division of Human Resources, providing expertise and support across HR systems to improve efficiency, accuracy, and user experience. The Specialist administers core HR systems (PeopleSoft/CHRS, LMS platforms, and related HR technologies), ensures data integrity and security, supports implementations, and advances process automation.
This role also leads reporting and analytics, supports change management and training, and partners with IT and the Chancellor’s Office on systemwide initiatives. Through these efforts, the HRIS Specialist advances the Division’s commitment to operational excellence, continuous improvement, and employee engagement.
Responsibilities:
HRIS System Administration & Support:
• Serve as primary contact for HR system issues, enhancements, and end-user support.
• Coordinate daily operations of PeopleSoft/CHRS, LMS (CSULearn, SumTotal, LinkedIn Learning, Vector Solutions), and related HR technologies (e.g., websites).
• Ensure system security, permissions, and data integrity.
• Oversee testing, upgrades, integrations, and troubleshooting.
• Conduct audits and assign evaluation programs (e.g., NEOGOV Perform).
• Deliver user training and documentation for HR systems.
Process Improvement & Automation:
• Identify inefficiencies and recommend workflow improvements.
• Lead HR e-forms and workflow transitions using AdobeSign, Smartsheet, and OnBase.
• Collaborate with IT and HR teams to integrate tools and streamline document management.
• Measure the impact of automation initiatives and recommend enhancements.
Data Management, Reporting & Analytics:
• Develop and maintain reports, dashboards, and data extracts using CHRS/PeopleSoft Query, SQL, Tableau, Smartsheet, and CIRS. May include data analytics from Division of HR websites.
• Conduct audits and ensure compliance with confidentiality and security requirements.
• Provide workforce insights (e.g., retention, engagement, DEI, workforce planning).
• Define key performance indicators (KPIs) and maintain metrics for HR leadership.
System Implementation & Project Management:
• Lead or support HRIS and third-party system implementations.
• Assist in developing project plans, managing milestones, and conducting UAT.
• Partner with IT and the Chancellor’s Office on systemwide initiatives.
Change Management, Communication & Training:
• Assist in developing strategies and resources to support the adoption of new systems.
• Deliver communications, training guides, and knowledge sessions for HR stakeholders.
• Promote system best practices and user confidence.
Perform other classification related duties as assigned, including the completion of required training
Minimum Qualifications, Required Education and Experience:
Equivalent to a bachelor's degree in a related field and two years of relevant experience
Additional experience that demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.
Required Knowledge, Skills, and Abilities:
- Working knowledge of business systems analysis principles and practices, as well as skill in diagnosing problems and determining system issues.
- Strong project planning and organizational skills to plan, organize, and manage multiple
processes and projects.
- Strong communication and interpersonal skills to understand needs and priorities as well as to foster strong relationships and effective communication to ensure alignment and project success.
- Ability to work with and analyze complex data sets and create complex reports using database, query language, and analytical tools.
- Strong analytical skills in order to evaluate user and business needs as well as accurately interpret data to develop sound conclusions and recommendations.
- Proficiency in using applicable software applications and business systems.
- Knowledge of university and IT policies, processes, and procedures, as well as data privacy regulations.
- Ability to provide lead work direction and training to others
Preferred Qualifications:
- Knowledge of data analytics and the ability to track, analyze, and report metrics clearly and concisely.
- Demonstrate a solid ability to operate and utilize online courseware for developing communication and presentations.
- Familiar and proficient in HR-related systems and solutions such as Cherwell, CHRS/PeopleSoft, CIRS, CSULearn, CSURecruit, NeoGov Perform, P2P, PIMS, Tracker I-9, ServiceNow, Smartsheet, and Tableau.
- Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere inside and outside the University, with the ability to develop and sustain effective working relationships within a diverse population and with those from various cultural backgrounds.
- Excellent communication skills; effectively communicate information clearly and understandably, both verbally and in writing, with thorough knowledge of English grammar, spelling, and punctuation.
- Ability to interpret, communicate, and apply policies and procedures.
- Demonstrated ability to maintain a high degree of confidentiality.
- Excellent organizational and time management skills with the ability to operate with minimal supervision to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
- Working knowledge of or ability to learn University infrastructure, policies, and procedures quickly.
- Flexible and adaptable; resourceful, proactive problem-solver who can anticipate the following steps, take the initiative, exercise discretion, and sound judgment.
- Demonstrated skills in an institutional/educational environment, utilizing a customer-oriented and service-centered attitude.
- Working skills and knowledge of human resource discipline principles, practices, and related regulations.
- Demonstrated experience in developing and implementing human resource standards, policies, and procedures.
- Strong project planning and organizational skills to plan, organize, and manage multiple projects.
- Strong analytical skills to evaluate and interpret data to develop sound conclusions and recommendations.
- Strong communication and interpersonal skills to effectively present information and ideas and advise managers, staff, and faculty regarding human resources policies and procedures.
Compensation and Benefits:
Anticipated salary step placement: $6,492 monthly (Step 1)
Classification Salary Range: $6,492 - $9,458 monthly (Step 1 - Step 20)
The salary offered will take into account internal equity and experience among other factors.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Position Information:
Work status: Full-time/Exempt/Probationary
Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends.
Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.
The application deadline is: Tuesday, November 11, 2025.
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g., H1B, F1, STEM OPT).
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Mandated Reporter
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion
Closing Statement:
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.
Smoking
CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/.
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act