Job Summary:
Under the general supervision of the Executive Director and Associate Director, the Equity & Compliance Coordinator provides day-to-day administrative and operational support for the Office of Institutional Equity & Compliance, including administrative coordination of hearings conducted under the CSU Nondiscrimination Policy. The position performs a variety of administrative and technical duties requiring working knowledge of departmental procedures and compliance requirements.
Responsibilities:
Confidential Grievance and Confidential Civil-Rights & Investigation Support:
• Serve as the primary confidential liaison between the Office of Institutional Equity & Compliance (IEC), Employee & Labor
Relations
• Briefs the Vice-President for Human Resources, on reported grievance and Nondiscrimination Policy complaint trends, potential PERB claims, arbitrations, and potential disciplinary actions.
• Analyze, track, and maintain all Nondiscrimination Policy complaints and related CBA grievances (including those held in abeyance for nondiscrimination investigations).
• Prepare and present confidential case summaries during Multidisciplinary Team Meetings
• Collect, organize, and transmit privileged documents for PERB, EEOC, OCR, Chancellor’s Office of General Counsel, and Attorney-General inquiries, ensuring attorney–client and work product protections.
• Advise complainants, stewards, and managers on the interplay between CBA grievance rights and CSU Nondiscrimination
Policy procedures; draft written communications that safeguard bargaining-unit rights while protecting management interests.
• Conduct confidential triage of Title IX, DHR, whistle-blower, and retaliation complaints; schedule and attend and take notes
during intakes/interviews; create trauma-informed summaries and evidence matrices for investigators and counsel.
• Maintains case files for information, records and reports; inputs confidential data into databases related to Civil Rights, Title IX
and Whistleblower reports. Requests CBA grievance complaints, outcomes, and personal files from Faculty Affairs and Development and/or Employee Labor and Relations.
• Track supportive measures and pregnancy-related modifications.
• Compile and analyze sensitive trend data to inform university Cabinet officials, campus risk-management and policy revision.
• Regularly involved in preparing communications in relation to grievance & complaint concerns.
• Collects grievance & complaint information and views information that may affect an employee’s good standing in bargaining unit positions.
• This position is involved in providing information for investigations that may affect collective bargaining unit positions.
• Be privy to and consistently utilize sensitive and highly confidential data related to grievance and complaint processing. Such information would include but is not limited to processing and administering information contained in case files for PERB unfair labor practice cases, and contract grievance arbitration cases.
• Coordinates with Employee Labor and Relations or Faculty Affairs and Development, for the referral of matters related to
CBA grievances submitted to IEC.
• Explain verbally and in writing the appropriate grievance process (CBA vs CSU Nondiscrimination Policy) and applicable processes when both the CBA and CSU Nondiscrimination Policy apply to a complaint. Ensure Complainant’s are aware of procedures to preserve CBA rights when CBA grievance processes are placed in abeyance when Nondiscrimination Policy procedures supersede CBA grievance procedures. May act as an internal and external resource on the CSU Nondiscrimination policy and procedural matters.
• Adheres to and stays current to a variety of complex federal and state regulations and university policies, procedures, all Collective Bargaining Agreements and Executive Orders.
• Assist department management and investigators in collecting, reviewing and organizing evidence. Summarize evidence as
needed.
• Maintains a list of all CBA grievances placed on abeyance due to a Nondiscrimination Policy complaint.
Administrative & Title IX/DHR Program Operations
• Manage IEC administrative infrastructure: budget development and monitoring, procurement, travel, equipment maintenance, and secure document-transfer systems.
• Supervise student assistants; coordinate office workflow, meetings, conferences, preventive-education campaigns, and website content.
• Assist in the development, coordination and presentation of prevention education materials and events.
• Maintains department and management calendars.
• Provide front-line, trauma-informed reception, responding to highly sensitive inquiries and guiding constituents to appropriate resources.
• Performs other classification-related duties as assigned.
• In the absence of the Employee and Labor Relations Coordinator (Confidential Administrative Support II), assumes responsibilities in support of Employee Labor and Relations with regards to processing employee grievances.
Minimum Qualifications: Required Education and Experience
Equivalent to a Bachelor’s degree in Business Administration, Human Resources, Public
Administration, or related field. A minimum of two years of progressively responsible administrative work experience.
Required Knowledge, skills, and Abilities:
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail, including excellent written and verbal skills, able to create draft communications for executive review and approval; ability to write memos and letters, and prepare reports and information for distribution.
• Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners and donors.
• Expert level written and verbal communication skills.
• Demonstrated proactive approaches to problem solving with strong decision-making capability.
• Highly resourceful team player, with the ability to also be extremely effective independently; able to handle a variety of personalities with multiple demands with constantly changing priorities and schedules in a high-pressure, dynamic work environment.
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
• Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced
environment.
• Experience in managing and handling executive-level travel. Forward looking thinker, who actively seeks opportunities and proposes solutions.
• Must demonstrate commitment to the advancement of diversity and inclusion, including experience with working with a diverse group of people in different settings/environments.
• Advanced computer-based skills to maintain company records, set up filing systems or digitally manage daily operations for conducting market research for statistical reports.
• Maintaining strict confidentiality regarding sensitive information and topics within Human Resources and executive level meetings.
• Demonstrated ability to manage confidential information; exercise good judgment and take initiative as needed.
• Possess excellent organizational and time management skills.
Preferred Qualifications:
• Advanced, equity‑minded communication skills: proven ability to convey complex or sensitive information to diverse faculty, staff, students, and external partners with diplomacy, cultural awareness, and a strong service orientation.
• Higher‑education experience: demonstrated success supporting senior leaders or compliance offices in a unionized or regulatory environment, including coordinating confidential travel, meetings, and outreach initiatives.
• Policy interpretation & solution design: adept at analyzing ambiguous situations, drafting or operationalizing new procedures when precedents are absent, and exercising sound judgment on
matters requiring discretion.
• Project & time management: excels at prioritizing concurrent, deadline‑driven assignments in a fast‑paced setting while upholding meticulous attention to detail and data integrity.
• Technology & analytics proficiency: advanced command of case‑management databases and data‑visualization tools (e.g., Excel, Power BI) to create dashboards, reports, and evidence logs that inform strategic decisions.
Compensation and Benefits:
Anticipated Hiring Range: minimum $4,687 - maximum $6,250 monthly.
The salary offered will take into account internal equity and experience among other factors.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Position Information:
Work status: Full-time/Exempt/Probationary
Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends.
Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.
The application deadline is: Wednesday, January 7, 2026.
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g., H1B, F1, STEM OPT).
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Mandated Reporter
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion
Closing Statement:
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.
Smoking
CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/.
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-ac