Job Summary:
Under the general direction of the Director and Parking Manager, the Administrative Support Coordinator II provides journey-level administrative and coordination support for Parking and Transportation Services. The incumbent serves as the lead administrative coordinator for alternative transportation programs, departmental timekeeping and payroll processing, executive administrative support, and compliance-based reporting.
The position exercises judgment in applying established CSU and CSUSB policies and procedures, coordinating complex administrative processes, maintaining official records, managing schedules, supporting departmental initiatives, and serving as a primary point of contact for transportation programs.
Responsibilities:
- Coordinate outreach and marketing efforts to promote alternative transportation programs, including events, communications, and website updates.
- Serve as administrative lead for the Alternative Transportation Committee, managing meetings, documentation, membership coordination, and management reporting.
- Act as Transportation Concierge and primary point of contact for transportation-related inquiries, providing guidance consistent with established policies.
- Administer carpool, vanpool, and incentive programs, including eligibility verification, vendor coordination, enrollment tracking, and participant communications.
- Maintain and analyze transportation program data (ridership, EV usage, participation, carbon credits, mobile payments), and prepare required monthly, quarterly, annual, and tax reports.
- Coordinate required surveys and serve as the department’s Employee Transportation Coordinator (ETC).
- Provide executive administrative support to the Director, including calendar management, correspondence, travel coordination, expense reporting, and project tracking.
- Support recruitment, onboarding, and offboarding processes in coordination with ITS, Facilities, Payroll, and Staff Development.
- Serve as departmental timekeeper, processing and reconciling payroll for full-time, hourly, and student employees in compliance with CSU and campus policies.
- Provide backup support for parking operations and perform general administrative duties as assigned.
Minimum Qualifications:
- High school diploma or equivalent.
- Equivalent to five years of progressively responsible experience in general office clerical or secretarial work or the equivalent.
Required Qualifications:
- Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures.
- Thorough mastery of English grammar, punctuation, and spelling.
- Expertise in using office software packages, technology, and systems.
- Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist.
- Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area.
- Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas.
- Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions.
- Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference.
- Ability to effectively write and present own reports.
- Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations.
- Ability to use negotiation and persuasion skills to achieve results and expedite projects.
- Obtain ETC certification upon hire.
Preferred Qualifications:
- Advanced knowledge of administrative and office coordination practices.
- Ability to independently prioritize, organize, and manage multiple deadlines.
- Ability to apply CSU and campus policies and procedures using sound judgment.
- Strong written and verbal communication skills.
- Ability to maintain accurate records and confidential information.
- Ability to coordinate effectively with staff, students, vendors, and campus partners.
- Experience providing administrative support in a higher education or public sector environment.
- Experience coordinating programs, committees, or outreach activities.
- Experience with payroll or timekeeping systems.
- Experience maintaining records and preparing compliance-based reports.
- Proficiency with Microsoft Office and campus administrative systems (e.g., Concur, timekeeping platforms).
Compensation and Benefits:
The salary offered will take into account internal equity and experience among other factors.
Initial salary step placement will be Step 1 ($4,367/month) for qualified candidates.
CSU Classification Salary Step Range: $4,367 - $6,362 per month (Step 1 – Step 20)
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Position Information:
Work status: Full-time/Exempt/Non-Exempt/Probationary
Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends.
Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.
The application deadline is March 3, 2026 at 11:55 pm (PST)
California State University, San Bernardino, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g., H1B, F1, STEM OPT).
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Drivers License Check
Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.
Mandated Reporter
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Campus Security Authority
This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.
I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion
Closing Statement:
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.
Smoking
CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/.
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act