Job Summary:
Under the general supervision of the Director of Services to Students with Disabilities (SSD), the Accessibility Specialist provides professional disability-related services to enrolled students with disabilities at the San Bernardino and Palm Desert campuses. The position promotes equitable access to the educational experience through disability-related counseling and advising, case management, consultation, and collaboration with students, faculty, staff, and community partners to support an accessible and inclusive educational environment.
Responsibilities:
- Conducts the interactive process with CSUSB matriculated students with disabilities to assess disability-related functional limitations and determine and approve individualized accommodations through the exercise of independent professional judgment in accordance with applicable federal and state laws, CSU Executive Orders, coded memorandums, and University and departmental policies. Consults with the Disability Specialists' Team and/or the Director regarding accommodation determinations, accessibility concerns, and student support matters requiring additional review, consultation, or specialized expertise.
- Prepares disability-related documentation and correspondence consistent with applicable privacy, confidentiality, and University requirements to communicate accommodation determinations and support disability-related service delivery.
- Provides orientation and ongoing education regarding SSD services, accommodation processes, student rights and responsibilities, and the effective use of approved accommodations to promote informed decision-making and students' understanding of the disability-related accommodation process.
- Provides ongoing disability-related counseling and advising by evaluating the effectiveness of approved accommodations, assessing evolving disability-related functional limitations and access needs, addressing disability-related concerns impacting equitable access, fostering student self-advocacy and informed decision-making, and recommending modifications to accommodation determinations, when appropriate.
- Provides professional consultation to other SSD staff, faculty, campus departments, and external partners regarding disability-related accommodations, accessibility, and disability-related access barriers to support informed decision-making, facilitate equitable access, and promote the effective implementation of approved accommodations.
- Provides disability-related implementation guidance regarding specialized accommodations and accessibility services to other SSD staff, faculty, campus departments, and external partners by communicating accommodation implementation requirements, accessibility considerations, and other information necessary to support the effective delivery of approved accommodations while maintaining applicable privacy and confidentiality requirements.
- Identifies and facilitates appropriate referrals and resource connections to campus and community services based on students' disability-related needs and individual circumstances to support informed decision-making and access to services beyond the scope of SSD.
- Manages an assigned moderately complex caseload by exercising professional judgment to monitor student engagement, maintain continuity of disability-related services, and ensure students receive appropriate support throughout their relationship with SSD.
- Monitors and evaluates assigned caseload trends, accommodation utilization, demographics, and other relevant data to identify emerging student needs, support proactive case management, and inform service delivery and program improvements.
- Provides proactive case management by conducting periodic outreach and follow-up with assigned students, evaluating the ongoing effectiveness of approved accommodations, addressing evolving disability-related access needs, maintaining accurate case records, and facilitating continuity of disability-related services.
- Identifies students whose circumstances warrant additional review, outreach, intervention, or referral based on emerging concerns, changes in disability-related access needs, or direction from the SSD Director. Collaborates with appropriate campus partners, including the CARE Team when appropriate, to facilitate coordinated student support and intervention.
- Provides voter registration services to students with disabilities in accordance with the National Voter Registration Act of 1993 and applicable State of California requirements.
- Coordinates assigned accessibility services and accommodations to support equitable access and participation for students with disabilities. Collaborates with students, Disability Specialists, Accommodation Coordinators, faculty, campus departments, service providers, and external partners to facilitate the effective implementation of assigned accommodations.
- Provides operational consultation and guidance regarding assigned accessibility services and accommodations by interpreting accommodation requirements, addressing implementation questions, resolving operational concerns, and promoting the consistent application of SSD policies and procedures.
- Monitors and evaluates the effectiveness of assigned accessibility services and accommodations by reviewing accommodation utilization, identifying implementation barriers, gathering stakeholder feedback, and recommending modifications or alternative implementation strategies, when appropriate.
- Collaborates with Accommodation Coordinators, Disability Specialists, and other SSD staff to support coordinated accommodation delivery, operational continuity, cross-training, effective communication, and the overall effectiveness of SSD accessibility services.
- Assists with the evaluation and continuous improvement of accessibility services, accommodation processes, operational workflows, and service delivery practices to enhance efficiency, consistency, and equitable access across SSD accommodation services.
- Participates in the coordination of accessibility services and accommodations for university programs, events, and activities to promote equal access and compliance with applicable laws, regulations, and University policies.
- Provides disability-related employment guidance to prepare students to navigate employment through informed decision-making, workplace self-advocacy, disability disclosure, understanding employment rights and responsibilities, the process for requesting reasonable accommodations during the hiring process and employment, and strategies that support equitable access to employment opportunities.
- Identifies students who may benefit from vocational rehabilitation and employment support services and facilitates appropriate referrals and resource connections based on students' disability-related needs, employment goals, and individual circumstances.
- Maintains professional competency through ongoing professional development and training in applicable laws, ethical standards, emerging best practices, and principles of diversity, equity, inclusion, accessibility, and disability-informed practice. Applies this knowledge to deliver disability-related services ethically and equitably while recognizing the diverse identities, lived experiences, and access needs of students, exercising sound professional judgment, and protecting student privacy and confidentiality.
- Contributes to departmental, divisional, and University initiatives by participating in committees, workgroups, special projects, outreach activities, and other classification-related assignments that support the mission and strategic goals of Services to Students with Disabilities, Student Affairs, and the University.
Minimum Qualifications:
- Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.
- Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job‑related field may be substituted for one year of the professional experience.
Required Qualifications:
- Working knowledge of the practices, procedures, and activities of the assigned program
- General knowledge of organizational and program management methods and challenges
- General knowledge of research and interview techniques
- General knowledge of individual and group behavior principles
- Ability to interpret and apply program rules and regulations
- Ability to use initiative and resourcefulness when planning work assignments
- Ability to help plan and implement long-term program improvements
- Ability to obtain factual and interpretive information through interviews
- Ability to reason logically and solve problems
- Ability to collect, compile, analyze, and evaluate data
- Ability to make verbal and written presentations based on data and findings
- Ability to advise students individually and in groups on routine matters
- Ability to recognize and work effectively with diverse populations, backgrounds, ages, and perspectives
- Ability to establish and maintain positive and cooperative working relationships
- Ability to work effectively with:
- Faculty
- CSU administrators
- Student organizations
- Private agencies
- Public agencies
- Community members and contacts
- Ability to participate effectively in committee work, student advising, and community outreach
- Ability to quickly learn the overall operations, functions, and programs of the campus
- Demonstrated ability to make decisions and follow through on actions
- Ability to understand how decisions may impact other programs or service areas
Preferred Qualifications:
- Experience with ADA, section 504, and working with individuals with disabilities
- Ability to keep up with a fast-paced environment with diverse personalities and job responsibilities within an office.
Compensation and Benefits:
The salary offered will take into account internal equity and experience among other factors.
The anticipated hiring range for this position is $5,083 per month
CSU Classification Range: $5,083 - $7,228 per month
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Position Information:
Work status: Full-time /Exempt / Probationary
Academic year schedule: Monday through Thursday (11:30 am – 8:30 pm) & Friday (8:00 am- 5:00 pm), some evenings/weekends.
Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.
The application deadline is September 24, 2026, at 11:55 pm (PST).
California State University, San Bernardino, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g., H1B, F1, STEM OPT).
Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Mandated Reporter
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Campus Security Authority
This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.
I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
On Campus Commitment
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
Closing Statement:
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.
Smoking
CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/.
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act