Job Summary:
Must be Federal Work Study Awarded by Financial Aid.
Library Information Technology (LIT) Student Assistants develop advanced technology support skills and provide high-quality customer service for library users and employees. They staff two makerspaces open to all CSUSB students and maintain hardware, software and equipment assigned to Pfau Library. Student assistants work as cohesive team under the oversight of the Systems & Discovery Librarian and ITS Technology Consultants assigned to the library.
Responsibilities:
Under direct supervision, duties include but not limited to:
- Take technology requests via phone, email, or in person; evaluate the extent of work needed; research and implement solutions; follow up with requestors to ensure successful resolution.
- Maintain and troubleshoot library technology including Windows and Macintosh workstations, printers and scanners, AV editing and podcasting equipment, 3D printing, sewing and vinyl cutting equipment
- Instruct makerspace users in their projects and contribute to makerspace workshops and tours.
- Maintain LIT office and makerspace physical spaces, keeping them safe, clean, orderly, and inviting.
- Contribute to workflows for technology deployment, inventory, and disposal.
- Gather and report statistics on library technology use and supply levels.
- Other Job-Related Duties as assigned
Minimum Qualifications: Required Education and Experience
- Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.
- Special Qualification: Admission or registration as a CSU student.
Required Qualifications:
- Maintain a 2.0 G.P.A. or greater per semester and cumulative.
- Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
- International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
- Eligible to work in the United States
- Payroll Requirement: Social Security Card
Preferred Qualifications:
- Meets qualifications for CSUSB Federal Work-Study program
- Ability to establish and maintain effective working relationships with people of diverse backgrounds and learning styles.
- Commitment to your own learning and supporting the learning of others.
- Ingenuity in applying technology to solve problems
- Ability to locate, follow and create online documentation
- Attention to detail and ability to maintain complete and accurate records.
- Ability to maintain a positive and professional attitude when under pressure.
- Familiarity with Windows and Macintosh operating systems
- Familiarity with analog and digital creative tools/methods, such as 3D printing, vinyl cutting, sewing or video editing
- Familiarity with Windows networking concepts
- Familiarity with computer management systems (Intune, JAMF)
Compensation and Benefits:
Student Employment Anticipated Hiring Range: (Determined by Federal Work Study)
The compensation offered will consider internal equity and experience among other factors.
Position Information:
Work status: Part-Time, Temporary, Seasonal
Academic year available hours: Monday through Friday (8:00 am – 5:00 pm).
Summer available hours: Monday through Thursday (7:00 am - 5:30 pm).
The application deadline is: September 24, 2025; however, the position may close when an adequate number of qualified applications are received
This is an 'On-Campus Only' position. Student Employees are not eligible to telecommute at any time.
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) may be required for student employment purposes. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check when required may affect the continued employment of a current CSU employee who was conditionally offered the position.
I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion
Closing Statement:
Reasonable Accommodation
We provide reasonable accommodation to applicants and employees with disabilities. Applicants with questions about access or requiring reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.
Smoking
CSUSB is a smoke and tobacco-free campus. See policy https://calstate.policystat.com/policy/6591951/latest/.
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act.