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Senior Digital Creative Content Strategist (AA/S III E) / Strategic Communication - University Advancement

Apply now Job no: 505712
Work type: Staff
Location: San Bernardino - San Bernardino Campus
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time, Education Support Professionals, Information Systems & Technology, Student Services


About CSUSB 

California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.

At CSUSB, you can:

·      Build your future

·      Work with the best

·      Be your authentic self

·      Focus on you

·      Make a lasting impact

·      Work for a purpose that is greater than your own

·      Bring everything you are, become everything you want

Department Summary 

The Office of Strategic Communication (OSC) is responsible for leading and managing the university's marketing, public relations, and media relations activities to advance the university's mission, core values, and strategic directions.  The OSC is challenged to develop top-flight external relations and internal communications programs targeting the institution's diverse constituencies and to develop successful marketing and public relations efforts that enhance the image and visibility of California State University, San Bernardino (CSUSB).  By promoting the strengths and accomplishments of CSUSB to regional, national and international audiences the OSC plays a critical role in advancing the University and cementing CSUSB's reputation as a preeminent center of intellectual and cultural activity in Inland Southern California. 

Required Application Materials

All applicants must submit:

1). Letter of interest or cover letter.

2). Current resume or curriculum vitae.

3). Three professional references who can provide assessments of your professional experience, accomplishments, and prospects for success in this position. 

Job Summary

This position serves as the visual content leader and developer for CSUSB. Reporting to the Director of Strategic Communication and Brand Management, the Senior Digital Creative Content Strategist works collaboratively to conceptualize and produce high-quality visuals across various media platforms that support the communications strategy and goals of CSUSB. From creating effective digital assets for marketing campaigns to innovative branding projects, the Senior Digital Creative Content Strategist is responsible for ensuring creative quality from start to finish for all digital projects while approaching each project with a strategic and innovative mindset.

Employment Status: Full-time, "exempt", probationary position (with the possibility of converting to permanent). 


Application Review Deadline: This position will remain open until filled. Applications will be reviewed beginning November 22, 2021.


Work Schedule

Monday through Friday from 8:00 am to 5:00 pm, weekends and evenings may be required. 

Key Qualifications

  • Extensive and in-depth knowledge of and ability to apply expertise in the advanced theories, principles, methods and practices associated with the functional specialty, program, and/or organizational unit, including applicable internal policies and procedures and pertinent laws and regulations. Laws and regulations are highly complex and require substantial judgment and discretion in interpreting and applying them to the specialty or program area. Incumbents at this level often may have certification in a specialty area.
  • Substantial and broad knowledge of public and private entities including their organizational and operating structures, internal systems, and functional areas, as well as the impact of critical external entities on an organization. Ability to integrate and apply this knowledge to anticipate problems and assess the impact of proposed solutions on various organizational areas.
  • Extensive and in-depth knowledge in project management including research and analytical methodologies. Ability to interpret and integrate complex data and information to formulate appropriate courses of action which have broad and far reaching impact.
  • Ability to understand and analyze complex problems from a future-oriented and broad interactive perspective and readily develop proactive solutions that integrate strategic goals into tactical operations.
  • Ability to effectively use applicable information systems and applications in analysis, research, and reporting activities and projects.
  • Ability to effectively communicate with and influence high-level and diverse contacts inside and outside of the CSU system.
  • Ability to effectively use all communication methods and formats and to use expertise, as well as persuasion and negotiation skills, to build consensus to achieve short- and long-term goals and objectives.
  • Must be a strong team leader and presenter who can also dive in and execute work with the team as needed.
  • Juggle and elevate a high volume of branding and campaigns at one time.
  • Must be able to bring innovation and strategy to the company’s digital and creative approach.
  • Understand the fundamentals of digital channels and their technical aspects.
  • Collaborative professional approach: the ability to develop action plans inclusively using data-driven information to achieve effective consensus-driven strategies and tactics.
  • Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interact with all diverse constituent bodies of the school as an ambassador.
  • Working knowledge of the Microsoft Office Suite and the division’s established project management software tool.
  • Excellent project and process management skills.
  • Excellent client consultation, interpersonal, negotiation, and teambuilding skills.
  • Demonstrated success in a team-oriented working environment.

Education and Experience

  • Bachelor's degree and/or the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs, PLUS five to six years of related experience.

Preferred Qualifications

  • Be willing to take advantage of professional development learning opportunities.
  • Be a self-starter completing assignments with minimal supervision.
  • Passion for California State University, San Bernardino.
  • Working knowledge of university organizational policies, rules, regulations, procurement, purchasing.
  • Experience in a higher education development or marketing setting is preferred.


Anticipated Hiring Range: $6,500 - $7,500 per month

Classification Salary Range: $5,908 - $11,481 per month

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

Dimensions of diversity shall include but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.

Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer.  We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter.  Visit the Human Resources Conflict of Interest webpage link for additional information:

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)

Advertised: Pacific Standard Time
Applications close:

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