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Director of Employee and Labor Relations (Administrator II), Human Resources Division

Apply now Job no: 520876
Work type: Management (MPP)
Location: San Bernardino - San Bernardino Campus
Categories: MPP, Administrative, At-Will, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Job Summary:

Reporting to the Vice President for Human Resources. We are seeking an organizational leader who provides guidance to all levels within the organization, utilizing specialized labor and employee relations expertise to resolve questions, concerns, and grievances for a large, complex group of employees in creative and effective ways. Represents the campus at hearings. Provides advanced professional advice and counsel to management on labor and employee relations issues, employee engagement efforts, and projects in support of a high-performance workplace. Works on labor and employee relations matters that are the most diverse and complex in scope and where analysis of data and situations requires evaluation of many factors and implications with broad impact on the organization.

Responsible for administering and interpreting labor/union contracts for compliance with requirements and for providing ongoing guidance to University managers and supervisors on meeting responsibilities as defined by the Collective Bargaining Agreement (CBA) such as but not limited to union notices, union business leaves, requests for information and meet and confer obligations.

Provides advice and counsel to managers and assigned client groups on such issues as performance management, complex organizational changes, workplace climate and other related areas. Reviews and conducts risk assessment for employee personnel action to determine appropriate level of corrective action and discipline up to and including termination.

Responsible for investigating and responding to grievances; assisting in legal issues related to labor and employee relations. Oversees maintenance of records for grievance actions, formal investigations, and complaints ensuring compliance with CBA and statutory requirements.

Represents University at State Personnel Board, Unfair Labor Practice Charge hearings, Unemployment Compensation Hearings; negotiates settlement and separation agreements as necessary.

Coordinates with Office of General Counsel and outside counsel to respond to employment litigation. Serves as a liaison between management and counsel. Assists counsel with all phases or pre -trial/ trial including development of strategic direction of the case and settlement strategies. In parh1.ership with the University Legal Counsel, participates in hearings and mediations by performing such tasks as interviewing potential witnesses, hearing preparation, and preparing exhibits.

Develops and presents training programs for campus, and administration in the areas of employee and labor relations, California Title 5 and university policies.

Keeps current with state and federal laws and regulations through official publications and communication with appropriate agencies; Ensures that legal and regulatory requirements are met in terms of employee relations to minimize exposure to liability for the organization.

Formulates procedures for supervisors, in alignment with the University's vision, mission, core values, CBA's policies, procedures, as well as federal, state, and local laws.

Participates in University committees and other duties as assigned.

Minimum Qualifications: Required Education and Experience

Bachelor’s Degree in related field and five (5) years of human resources generalist experience including significant labor management, employee relations and complaint investigation experience in both union and non-union environments.

Required Qualifications

• Excellent communication and interpersonal skills (including being a good listener) to interact and communicate effectively with faculty, staff, students, and external constituencies, both verbally and in writing.
• Advanced time management and analytical skills.
• Ability to manage multiple projects independently in a fast-paced organization with competing priorities and distractions.
• Strong critical thinking, analytical, research, problem-solving, and conflict resolution skills.
• Ability to build effective teams through goal setting, defining responsibilities, empowering team members, providing feedback, and adhering to deadlines.
• Strong negotiating skills to settle issues and maintain harmony in the team.
• Ability to use high-level discretion and maintain a high level of confidentiality in handling problems of a sensitive nature and security of confidential records.
• Working knowledge of applicable state and federal employment and education laws and regulations.
• Working knowledge of and ability to operate standard office equipment and technology including, but not limited to, desktop computer, laptop, copier, fax machine, scanner, and printer.
• Demonstrated proficiency and ability to effectively use common computer and technology programs and related computer software packages (e.g., Microsoft Office Suite, Zoom, etc.) in the course of assigned duties.
• Applicants must possess thorough knowledge, technical mastery, skill, and judgment in the application of relevant federal, state, and local employment and labor laws and regulations.
• Demonstrated experience with mediation and effective conflict resolution, facilitation, and consultation skills are required along with skills in fact-finding, analysis, problem-solving, and consulting to identify problems and recommend solutions.
• Experience managing a dispute resolution program or grievance program.
• Demonstrated experience managing collective bargaining agreements.
• Applicants must possess excellent written verbal and presentation communication skills, and strong
leadership skills.
• Applicants must have the ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships across the University.
• Applicants must have the ability to be a team player with a superior ability to work independently.
• Familiarity with the uses of databases, data analysis, and modeling as management tools required.
• Meticulous attention to detail.
• Experience in a collective bargaining environment.
• Other duties as assigned.

Preferred Qualifications

• Postgraduate degree in Human Resources, Public Administration, or Law.
• Certification in Labor Relations Management
• Employee and/or labor relations experience in a higher education and/or public agency setting.

Compensation and Benefits:

Anticipated Hiring Range: minimum $4,583 - maximum $10,000 monthly. 

Classification Salary Range: minimum $4,583 - maximum $14,713 monthly. 

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Position Information:

Work status: Full-time/Exempt/At-Will 

Schedule: Monday - Friday, 8:00 am - 5:00 pm.  

This is a full-time management (MPP) position.  MPP employees serve at the pleasure of the campus President.  MPPs do not serve a probationary period and never receive permanent status.

MPP: This position will remain open until filled. Applications will be reviewed beginning December 1, 2022. 

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Mandated Reporter

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.


CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at

COVID-19 Vaccination

CSU requires faculty, staff, and students who physically access campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose, or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process should be prepared to comply with this requirement. See policy at

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.


California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at


CSUSB is a smoke and tobacco-free campus.  See policy at

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at:


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