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Manager (Administrator I), Printing Services

Apply now Job no: 540515
Work type: Management (MPP)
Location: San Bernardino - San Bernardino Campus
Categories: MPP, Administrative, At-Will, Full Time, On-site (work in-person at business location)

Job Summary:

The Manager (Administrator I), Printing Services oversees university production printing operation, campuswide copier fleet management program and secure shredding program.

Responsibilities include, but are not limited to:


  • Ensures that the University’s Printing Service provides a quality printing service to faculty, students and staff at a competitive cost. The incumbent provides vision, conducts necessary planning and establishes operational policies for printing service activities, including interpreting and executing policies that affect staffs. The incumbent works closely university budget and accounting offices to ensure accurate cost recover, chargeback procedures and policies are applied. Manages department personnel, budgets and all phases of printing operations.

Operations Management:

  • Manage to provide quality printing services to customers by advising customers on the capabilities and limitations of the Printing Service Department, recommending printing options which meet their needs, establish printing costs that are competitive, coordinating viable completion dates and scheduling printing orders accordingly, checking the quality of printed materials and, resolves customer complaints or referring dissatisfied customers to appropriate administrators for resolution. Ensures staff are aware of campus safety, EHS and HR policies and mandatory training is completed, and Bargaining Agreements are followed.

Personnel Management:

  • Develops an efficient and effective printing services team by recruiting and hiring qualified applicants, providing training on University policies and procedures governing printing operations, making appropriate work assignments, supervising work activities, and evaluating employee performance.

Fiscal Management:

  • Develops and manages department budget, ensures budgetary and inventory control, purchasing, and regulatory compliance, as well as administrative authority over staffing issues and disciplinary outcomes. General administrative work as it pertains to the printing service operations, equipment and facility.
  • Other Duties as assigned

Minimum Qualifications: Required Education and Experience

  • Bachelor's degree and 2-5 years of professional and supervisory experience        

Required Qualifications

  • Possess specialized skills as well as an advanced knowledge of reprographics operations, processes and systems.
  • Fluency in all applicable PC and Macintosh platforms, their operating systems and applicable software packages.
  • Advanced knowledge of the operation, adjustment and routine maintenance of mechanical, digital and computerized equipment and systems.
  • Thorough knowledge of desktop publishing and graphic software and the ability to manipulate and translate media, as well as process electronic files using pre-press software.  Complete knowledge of campus graphics standards and procedures.
  • Advanced communication, problem-solving, and customer service skills including the ability to advise customers on print needs and effectively work with designers to find creative solutions to provide products that satisfy requirements established by the customer and designer.
  • Advanced organizational and problem-solving skills to coordinate work production including determining priorities and allocating jobs.  Thorough knowledge of workflow including the ability to set job scheduling and meet customer deadlines.  Ability to effectively manage priorities in a fast-paced and changing environment.
  • Thorough knowledge of lead work direction including assisting in employee selection and hiring, training employees in work procedures, prioritizing and assigning work and organizing work flow, reviewing work and providing input to performance evaluations, and promoting team work.  Thorough knowledge of campus human resource practices and payroll procedures.
  • Thorough knowledge of department administrative procedures including job estimating, pricing and billing, reprographics budget procedures and related administrative functions.  Demonstrated ability to work within reprographics budgetary constraints.  May assist in shop business planning and budget development, as well as working on equipment and material purchase and maintenance agreements.

Preferred Qualifications

  • 5 - 7 years printing supervisory experience in the printing industry; experience in offset printing processes, large format digital print, and high-volume digital printing technology
  • Strong technical skills
  • Working knowledge of current software used in graphics and printing processes
  • Ability to develop and influence personnel
  • Strong leadership skills
  • Ability to solve process and production issues independently
  • Excellent written and verbal communication skills and computer knowledge
  • Must be quality conscious and customer oriented.

Compensation and Benefits:

Anticipated Hiring Range: $6,000 - $6,500 per month

Classification Salary Range: $3,938 - $11,703 per month

The salary offered will take into account internal equity and experience among other factors.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.


Position Information:

Work status: Full-time/Exempt/At-will

Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.

This is a full-time management (MPP) position.  MPP employees serve at the pleasure of the campus President.  MPPs do not serve a probationary period and never receive permanent status.

This position is a "designated position" in the California State University's Conflict of Interest Code. The scope of responsibilities for this position includes making or participating in decisions that may have a material financial benefit to the incumbent. Therefore, the individual holding this position is required to file an initial Conflict of Interest: Statement of Economic Interests ("Form 700") within thirty (30 days) from the date of hire and on an annual basis. In addition, the individual holding this position must complete the required conflict of interest training within thirty (30) days of their appointment and at least once during each consecutive period of two calendar years following the appointment, subject to the Fair Political Practices Commission regulations.

MPP: First considerations will be given to candidates who apply by Thursday, June 27, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).


Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Drivers License Check

Possession of a valid Driver's License is required.  Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

Mandated Reporter

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.


CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit


Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at


CSUSB is a smoke and tobacco-free campus.  See policy at

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at:

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