Job Summary:
Under the general supervision of the Custodial Manager, the Assistant Custodial Manager provides support to ensure effective management of the custodial operations for the San Bernardino Campus and the Palm Desert Campus.
Duties and responsibilities
Functional Oversight and Operations:
Oversees the effective management and daily operations of assigned custodial staff including Leads (8) and Custodians (50) . Supervises, coordinates, assigns, and directs custodial activities. Helps define priorities of work and communicates this information to all staff involved. Monitors work progress and completion utilizing a computerized maintenance management system. Manages custodial projects and cleaning for new construction. Assists in the formulation, development, interpretation, implementation, and development of policies, procedures, standards, and programs related to Custodial Services.
Leadership and Management:
Works to ensure that the Custodial Services team is implementing best management practices on campus. Sets cleaning and sanitation expectations for campus buildings. Supports and moves new initiatives forward. Identifies current and future challenges and proposes solutions. Facilitates an environment that motivates, empowers, and inspires commitment from employees. Demonstrates commitment to creating and sustaining a diverse and inclusive workforce. Works with a spirit of collaboration, inclusion, respect, and collegiality. Creates a team environment where employees are recognized individually and as a team for their accomplishments, and success. Builds competence in others through effective coaching, performance management, and mentoring. Provides outstanding customer service to campus partners. Understands the importance of the built environment in student success.
Quality Control Responsibilities:
Responsible for the Custodial quality control program and meets with the campus community including faculty, staff, and students to address service-related concerns. Conducts and documents inspections of custodial work assignments and projects.
Maintains equipment inventory to ensure staff have effective equipment to complete assigned tasks, repairs or replaces equipment as required.
University and Community Partnerships:
As a member of the University community, ensures a community-focused approach to custodial management. Identifies and anticipates campus community needs. Builds effective relationships both internally and externally. Initiates and develops strong working relationships with the community. Works with outside groups to bring recognition to the campus for our efforts in custodial care and sustainability.
Minimum Qualifications (required education and experience):
Supervisory or Management experience
Three {3} years of related experience in custodial operations.
Experience working in a unionized environment.
Required Qualifications:
Equivalent to a high school diploma.
Applicants must possess strong communication skills.
Applicants must have a working knowledge of office software such as MS Word and Excel and should be familiar with custodial cleaning management software along with a thorough knowledge of the principles of supervision and organization.
Applicants must have a thorough knowledge of materials, methods, and equipment used in custodial work.
A working knowledge of the principles and methods of material control and equipment use and maintenance is required along with familiarity with OSHA safety requirements as they pertain to the custodial operation.
Applicants must be well versed in all facets of cleaning, as well as the ability to manage a diverse environment with a focus on client and customer services.
The ability to train subordinates and conduct an in-house training program is required.
Applicants must have the ability to recognize problems and effect solutions; coordinate custodial activities within an academic environment, and knowledge of APPA or ISSA cleaning standards.
Incumbent must be willing to respond to campus emergencies during off-hours as necessary.
Ability to read and write at a level appropriate to the duties of the position.
Follow verbal and written instructions to ensure safety.
Perform regular strenuous manual labor.
Safely move heavy items in excess of 50 pounds.
Preferred Qualifications:
Bachelor’s degree in a relevant field or a combination of education and experience, which includes coursework in facilities management, construction technology, building repair and maintenance, business administration, or related field.
Special Conditions:
Safely move heavy items in excess of 50 pounds.
Required to perform 24/7 on-call duties, including responding to emergencies, after-hours requests, and urgent operational needs as necessary.
Compensation and Benefits:
Anticipated Hiring Range: $4,135 - $8,048 per month.
The salary offered will take into account internal equity and experience among other factors.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Position Information:
Work status: Full-time/Exempt/At-Will Employment
First considerations will be given to candidates who apply by Monday, June 2, 2025 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received.
Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends.
Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.
Working Hours: Mon - Fri 9:00 am - 6:00 pm
This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status.
This position is a "designated position" in the California State University's Conflict of Interest Code. The scope of responsibilities for this position includes making or participating in decisions that may have a material financial benefit to the incumbent. Therefore, the individual holding this position is required to file an initial Conflict of Interest: Statement of Economic Interests ("Form 700") within thirty (30 days) from the date of hire and on an annual basis. In addition, the individual holding this position must complete the required conflict of interest training within thirty (30) days of their appointment and at least once during each consecutive period of two calendar years following the appointment, subject to the Fair Political Practices Commission regulations.
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Drivers License Check
Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.
Mandated Reporter
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion
Closing Statement:
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.
Smoking
CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/.
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act