Job Summary:
The Services to Students w/ Disabilities (SSD) Access & Operations Student Assistant plays a front line role in supporting access and inclusion for students with disabilities at CSUSB. Working in a fast-paced, student-focused environment, these assistants help coordinate front office services, provide logistical support for accommodations, and ensure that students, faculty, and guests feel welcomed and directed with care.
This position receives lead work direction from SSD’s Accommodation Coordinator team and is supervised by the SSD Director. Student Assistants support core services such as Alternative Testing, Notetaking, Class Aide, Cart Services, and Alternative Media — helping to create a more accessible and equitable campus experience for all SSD students.
This role offers an opportunity to develop professional skills in communication, organization, and disability services while gaining insight into higher education operations.
Responsibilities include, but are not limited to:
Under direct supervision, duties include but not limited to:
- Greet and direct SSD students, faculty, staff, and campus guests with professionalism and care
- Provide front desk coverage, including answering the main phone line and taking detailed messages for SSD team members
- Respond to student questions and direct inquiries to the appropriate SSD staff member as needed
- Maintain SSD databases, assist with records management, and ensure that front desk systems are up to date
- Assist in providing accommodations such as Alternative Testing, Alternative Media, Cart Services, Notetaking, and Class Aide support
- Ensure the SSD front office and workspace remain clean, organized, and accessible for all users
- Participate in SSD office meetings and assist with day-to-day coordination of planned operations
- Support SSD-led campus-wide or internal events, including outreach and awareness programming
- Perform general office duties and other responsibilities as assigned
Minimum Qualifications: Required Education and Experience
- Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.
- Special Qualification: Admission or registration as a CSU student.
Required Qualifications
- Maintain a 2.0 G.P.A. or greater per semester and cumulative.
- Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
- International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
- Eligible to work in the United States
- Payroll Requirement: Social Security Card
Compensation and Benefits:
Student Employment Anticipated Hiring Range: $16.50 per hour.
The compensation offered will consider internal equity and experience among other factors.
Position Information:
Work status: Part-Time, Temporary, Seasonal
The application deadline is: 8/14/2025 at 11:55 pm (PST)
Academic year available hours: Monday through Friday (8:00 am – 5:00 pm).
Summer available hours: Monday through Thursday (7:00 am - 5:30 pm).
This is an 'On-Campus Only' position. Student Employees are not eligible to telecommute at any time.
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) may be required for student employment purposes. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check when required may affect the continued employment of a current CSU employee who was conditionally offered the position.
Driver’s License Check
Possession of a valid Driver's License may be required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.
I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion
Closing Statement:
Reasonable Accommodation
We provide reasonable accommodation to applicants and employees with disabilities. Applicants with questions about access or requiring reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.
Smoking
CSUSB is a smoke and tobacco-free campus. See policy https://calstate.policystat.com/policy/6591951/latest/.
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act