Job Summary:
The Administrative Support Coordinator (ASC) will provide a full range of secretarial and administrative support to the School of Computer Science and Engineering which includes front office support, student enrollment, scheduling, ordering supplies/equipment and other classification related duties as assigned.
Duties and responsibilities
Under the general supervision of the Department Chair, the Administrative Support Coordinator's responsibilities include:
- Perform day-to-day administrative support duties independently, including steps of planning, executing, initiating, coordinating implementation, and evaluating outcomes to provide daily department support.
- Provide staff support for course scheduling. Work collaboratively and take initiative to assist the director in monitoring enrollment.
- Maintain, track, and compile data related to course rosters, book orders, faculty office hours, and syllabi. Assist in preparing routine reports and documents using standard office software such as word processing, spreadsheets, and databases.
- Serve as a point of contact for students, faculty, staff, and visitors; respond to routine inquiries, provide information, and refer complex issues to appropriate personnel.
- Process and track key requests key requests for student clubs, research assistants, and part-time lecturers.
- Maintain and schedule calendar for the school director.
- Responsible for maintaining and ordering office supplies through Staples, procurement card, or PeopleSoft; submitting facilities work orders; and preparing requisitions and printing requests.
Student Support
- Provide excellent customer service to support student success by responding to inquiries and directing them to appropriate resources. Interact regularly with students, faculty, and campus departments while applying basic knowledge of relevant department and university policies, procedures, and practices.
- Serve as the liaison to identify Computer Science & Engineering (CSE) students who will have advising holds; remove holds and refer students to the appropriate advisors for further guidance.
- Communicate to students when class seats become available, provide class registration assistance when permissions are needed, which may include assisting with Course Add, Course Overload and Simultaneous Enrollment forms. Create and maintain student waiting list each term for certain courses.
Other Classification-Related Duties as assigned
Minimum Qualifications:
- High school diploma or its equivalent
- Three years of progressively responsible experience in general office clerical or secretarial work or the equivalent.
Required Qualifications:
- Experience to be fully functional in all technical aspects of work assignments.
- Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures.
- Thorough knowledge of English grammar, punctuation, and spelling.
- Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages.
- Ability to independently handle multiple work unit priorities and projects.
- Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist.
- Working knowledge of budget policies and procedures.
- Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections.
- Ability to draft and compose correspondence and standard reports.
- Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature
Compensation and Benefits:
Anticipated Hiring Range: $3,864 - $4,000 per month
Classification Salary Range: $3,864 - $6,072 per month
The salary offered will take into account internal equity and experience among other factors.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Position Information:
Full-time Non-Exempt Emergency Hire (up to 120 days or 180 days)
Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends.
Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.
The application deadline is: July 29, 2025
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Mandated Reporter
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion
Closing Statement:
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.
Smoking
CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/.
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act