Job Summary:
The Lead Custodian will perform a full range of custodial work to include: inspecting rooms, apartments, and buildings to ensure cleaning is completed properly before residents move in. Inspections may also be conducted after work orders, special requests, or project deadlines to confirm spaces are ready for use. During walkthroughs, the Lead Custodian checks the quality of work and provides on-the-job training to custodial staff as needed. The Lead Custodian clearly communicates expectations for work quality, supports team members by addressing questions or concerns, and ensures that proper safety procedures and effective cleaning methods are followed. In collaboration with the Supervisor, the lead maintains accurate time records, helps set goals, provides written instructions when necessary, and promotes teamwork among custodial staff, DHRE staff, residents, vendors, and campus partners. The Lead Custodian also provides feedback on employee performance to the Associate Director to support the annual evaluation process.
Responsibilities:
Inspections: Lead Custodian will conduct room, apartment, and building inspections of final cleaning before move-in/arrival of resident(s). Inspections may also be required after work order completion, special requests, or project deadlines to ensure room, apartment, building readiness. During walkthroughs Leads will inspect for quality of work and will provide on-the-job- training to Custodial team members where needed. Lead Custodian will communicate clearly about the quality of work expected on assigned tasks and communicate with team members regarding needs, questions, or concerns they may have as it relates to their work. Lead Custodian will ensure proper safety procedures and effective cleaning methods are employed by team members. Lead will work with Supervisor to set goals, provide written detailed instruction as necessary, and develop effective collaboration between Custodial team members, DHRE staff, residents, vendors, and campus colleagues. Lead will provide team members' performance feedback to the Associate Director for potential inclusion in the annual evaluation process.
Guidance: Lead Custodian will meet with Custodial team members every morning at the beginning of the work shift to coordinate cleaning duties or re-assign work load to address priority needs. Lead will provide written detailed instruction for vacant rooms, apartments, guest units, or any other special event along with a timeline of expected completion. Lead will also ensure that personnel have proper access such as keys, cards, and any special equipment and/or supplies necessary to complete task.
Coverage: Lead Custodian will assist in cleaning of offices, dorms, apartments, restrooms or other Housing areas and prioritize areas of assistance as needed. Lead will assist with coverage as required in the absence of custodial team members. Lead Custodian should be available during campus breaks to check on supply levels and priority cleaning.
Damages: Lead Custodian will respond to and assess reports of damages, vandalism, floods or other special circumstances; including health and safety concerns, and possible blood borne pathogens or other bodily fluid containment requiring specialized clean-up procedures. Lead will document damages and take photographs when necessary. Lead will provide cost and time estimates for vandalism or non-routine cleaning required.
Communication: Lead Custodian will check emails daily/regularly, as well as campus announcement/correspondence and any other items that relate to Housing Facilities. Lead will provide copies of electronic or other correspondence of Union related material, campus bulletins, and any other items or events that relate to Custodial staff that may not have access to email, campus mailings, or other electronic postings. Lead will communicate with facilities team members and work control via two-way radio. Lead will prepare reports as required by immediate supervisor or administrative staff. Reports may include status of vacant rooms, room conditions, special events, or other set-ups. Lead will provide written/electronic estimate of cleaning charges to immediate supervisor. Lead Custodian should participate in staff meetings to communicate any items of concern as it relates to custodial cleaning, receive input from building staff and residents, and collaborate on creative ways to promote improvements for custodial procedures.
Safety: Lead Custodian will help to ensure that all areas and buildings are secure and safe. Lead Custodian will ensure all cleaning supplies and chemicals are appropriately labeled and stored, and that custodial supply closets are locked. Lead Custodian will report any maintenance deficiencies, damages, safety hazards, or other concerns to work control, immediate supervisor, or University Police. Lead Custodian should inspect tools and equipment to ensure functionality; performing minor repairs such as vacuum belts and bag replacement.
Inventory: Lead Custodian will maintain supplies and materials stock; keeping inventory of supplies used and producing orders for needed chemicals and supplies to be approved by immediate supervisor. Lead will perform random inspections of custodial supply closets to ensure that they are uncluttered, well stocked, and that all chemicals and bottles are properly labeled. Lead will ensure inventory and availability for First Aid Kits, eye-wash bottles, and personal protective/safety equipment such as gloves, googles, ear plugs, dust masks, and related items, Lead will coordinate the delivery of supplies to custodial closets as needed.
Lead will help to conserve Housing resources by monitoring water and electricity usage in the buildings by turning off lights, A/C units when entering spaces that are vacant during all times of the year.
Minimum Qualifications:
Equivalent to one to two years of related custodial experience and providing on-the-job training and leadership to others.
Required Qualifications:
Knowledge: Working knowledge of the methods, chemicals, and equipment used in custodial work and of the safety and sanitation practices and measures; and effective lead/supervisory practices and techniques.
Abilities: Ability to provide lead work direction, including training others in proper work methods and safety and providing feedback on work performance; read and write English at a level appropriate to the duties of the position; use computers to track work orders and order supplies and materials; establish, promote and maintain cooperative work relationships with others; and analyze situations and take appropriate
action.
Preferred Qualifications:
Previous experience in Housing or hospitality setting.
Special Working Conditions:
Schedule: Monday - Friday 7:30am - 4pm
Summer Hours: Monday - Thursday 7am - 5:30pm
Some weekends or work during campus breaks will be required, especially during move-in weekends, coverage during breaks or emergencies.
May be required to lift above 50 lbs
License / Certification
Valid CA driver's license and insurance
Compensation and Benefits:
The salary offered will take into account internal equity and experience among other factors.
Initial salary step placement will be $3,596 (Step 1) - $3,970 (Step 6) for qualified candidates.
CSU Classification Salary Step Range: $3,596 - $5,035 per month (Step 1 – Step 18).
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Position Information:
Work status: Full-time/Non-Exempt/Probationary
Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends.
Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.
The application deadline is: Thursday, March 12, 2026.
California State University, San Bernardino, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g., H1B, F1, STEM OPT).
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Drivers License Check
Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.
Physical Exam
Employment is contingent upon candidate passing a pre-employment physical exam with the ability to lift in excess of 50 lbs.
Mandated Reporter
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Campus Security Authority
This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.
I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion
Closing Statement:
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.
Smoking
CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/.
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act