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Front Office Support (Administrative Support Assistant I), Services to Students with Disabilities

Apply now Job no: 518035
Work type: Staff
Location: San Bernardino - San Bernardino Campus
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time








California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.

At CSUSB, you can:

  • Build your future
  • Work with the best
  • Be your authentic self
  • Focus on you
  • Make a lasting impact
  • Work for a purpose that is greater than your own
  • Bring everything you are, become everything you want


Department Summary

The Office of Services to Students with Disabilities (SSD) is committed to providing eligible students accommodations that ensure equal access to learning and equal opportunity for academic success. SSD also works with its student advisory board as well as CSUSB faculty and staff to raise campus-wide awareness of issues related to disability, accessibility, and equity.

  • Since 1978, CSUSB has experienced dynamic growth in its population of students with disabilities. At California State University, San Bernardino (CSUSB) there are over 1,000 students with verified disabilities served by the SSD office. SSD provides the necessary support services instrumental for the achievement of chosen academic goals. Services are critical to a student's success; therefore, needs are assessed on an individual basis. This highly personalized approach has enabled SSD to successfully help thousands of students achieve their chosen academic goals.


Job Summary

Under direct supervision, the incumbent will provide direct services to students with disabilities and related staff/faculty support of facilitating student services, including clerical and administrative support. The incumbent will perform receptionist duties (answering telephones and greeting visitors); filing of documents; processing mail; typing forms, letters and memos; drafting reports and correspondence; and performing other clerical duties as assigned. The incumbent will assist in training student employees in front office procedures. Facilitates the Alternative Furniture accommodation. These tasks require daily interaction with support staff involved in coordinating services, SSD counselors and the SSD Director.

Responsibilities include, but are not limited to:

  • This position assists the SSD Director with creating basic content, posting materials, and maintaining the SSD social media platforms and creating the SSD quarterly newsletter.  
  • This position is responsible for processing alternate furniture requests for both the SB and PD campuses to include: verifying furniture inside of classrooms; checking the labeling on alternate furniture within the classroom and replacing as needed; maintaining alternate furniture spreadsheets; submitting work orders for the classrooms that do not have alternate furniture; following up with a visit to the classroom to confirm that the furniture is in place; monitoring department listserv for any changes to the student's request; making the necessary changes and documenting them; and tracking every communication with Facilities regarding furniture placement. 
  • The incumbent assists the SSD Director with the planning and scheduling of accommodations for student orientation and Coyote First Step activities, including routing accommodation requests to appropriate departments, presenting on disability awareness and tabling during resource events.
  • he incumbent will carry out other duties as assigned in compliance with the classification standards. These may include, but are not limited to, office organization and attendance at a variety of department meetings and trainings.


Employment Status: Full-time, Probationary, "Non-exempt" position.

Application Review Deadline: This position will remain open until filled. The initial review of applications will begin on September 29, 2022.

Work Schedule

  • Monday through Friday 8:00 am – 5:00 pm, some Saturdays may be required.  

Key Qualifications

  • Written and oral communication skills.
  • Working knowledge of English grammar, spelling, and punctuation.
  • Ability to understand standard office procedures.
  • Ability to operate standard office equipment.
  • Ability to learn standard office technology systems.
  • Ability to perform basic mathematical calculations.
  • Typing and keyboard skills.
  • Applicant must possess the ability to work cooperatively with a diverse campus community.
  • Ability to interpret and apply standard program rules and regulations.
  • Ability to reason logically.
  • Ability to use initiative and resourcefulness.
  • Must be able to work with disabled populations, pay attention to detail, have the ability to follow through, and familiarity with basic PC based programs.


Education and Experience

  • High School diploma or its equivalent AND one year of experience in general office clerical work.
  • Valid CA driver's license and insurance. 

Preferred Qualifications

  • Some college.
  • Equivalent to one year of experience in general office clerical work.
  • Working knowledge of the practices and activities related to services to students with disabilities.
  • Familiarity with basic software programs and technology.



Anticipated Hiring Range: $3,338 per month

Classification Salary Range: $3,338 - $4,097 per month


Statement of Commitment to Diversity

In our commitment to furthering knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experiences. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

Dimensions of diversity shall include but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

The implementation of the Commitment to Diversity will rest with the university as a whole. In addition to a personal commitment and involvement, the president may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to effectively implement the philosophy and intent of this statement.

Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer.  We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter.  Visit the Human Resources Conflict of Interest webpage link for additional information:

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)


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Applications close: Pacific Daylight Time

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