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STEM Success Counselor/PATHS (UEC)

Apply now Job no: 539541
Work type: Auxiliary
Location: San Bernardino - San Bernardino Campus
Categories: Excluded, Administrative, At-Will, Temporary, Full Time, Education Support Professionals, On-site (work in-person at business location)


About University Enterprises Corporation at CSUSB

(This is not a state position)

University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects.

Position Summary

Temporary, Full Time, Non-Exempt, Benefited position through 9/30/2024 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). 

Salary: $3,660.00-$4,200.00 per month.

Location: San Bernardino.

Work Schedule

40 hours per week. Hours will vary depending on need between 7:00 am & 7:00 pm, with typical hours being 8 am to 5 pm. Some night and weekend work may be required.

First Review Deadline

This position will remain open until filled. 

Typical Activities

Under minimal supervision of the A4US Director, the STEM Success Counselor will work independently to:

  • Work closely with STEM faculty/chairs, STEM Counselors, Learning Assistant Coordinator, and the Dean of CNS to secure appropriate data and strategize timely intervention with students to guide them toward various resources including supplemental instruction, tutoring, success skills workshops, advising on career options for various majors, health center, financial aid, among others.
  • Provide academic counseling and academic support to undergraduate STEM students using proactive, developmental counseling techniques in accordance STEM Success Counselor with national best practices and the standards defined by the direct supervisor, with the goal of promoting student success. This may include:
    • Guiding students in the identification of academic and career goals and ways of pursuing them; assisting students with major and career choices and changes; assisting students with academic counseling; providing coaching regarding study techniques and time management; helping students construct, monitor and update individual development/degree plans (including curricular and co-curricular components) to promote timely graduation; making referrals as needed to campus and community resources; and related topics.
    • Establish effective and meaningful relationships with students. Collaborate with faculty and staff from academic departments and other units to facilitate effective counseling and degree progress for students. Attend meetings and trainings as directed (to include trainings on electronic counseling tools, meetings of the University Academic Advising Council and/or other committees related to counseling and student success, etc.).
    • Communicate regularly with others across campus, and with off-campus professionals. This will include taking information from meetings and trainings back to the STEM Center and Science Success Center for dissemination. Run weekly reports (using e-advising, early warning, or other tools as needed/assigned) to identify students who need help and use that information to deliver services as described under (1) above.
    • Provide summary reports monthly and quarterly to the direct supervisor regarding the number and kind of student visits conducted, outcomes of those visits, and general student success data. Provide analysis and advice about program and policy revision, and work to constantly improve services to students. Maintain up-to-date knowledge of policies, procedures, best practices, and research trends related to counseling for student success.
    • Act as the resource person/knowledgeable expert for the unit on electronic counseling, academic coaching and related matters. Assist with the training of chairs of academic departments, faculty advisors and other staff members on the principles and practices of effective intrusive counseling to support student success, including the use of electronic counseling tools.
    • Perform related duties as assigned by the direct supervisor/Dean of the College of Natural Sciences.

Minimum Qualifications

  • Education: Bachelor's degree.
  • Experience:
    • Possess (preferred) or quickly acquire knowledge of university academic requirements, including general education, major requirements and other requirements. Possess (preferred) or quickly acquire knowledge of university policies and procedures.
    • Be familiar—through education, training and/or experience—with advising and advising techniques to assist, motivate, retain and graduate current students, including transfer students from community colleges.
    • Have the ability to form strong connections with students and foster their personal and academic development. Have the ability to work in a fast-paced and dynamic environment; have a cooperative “team” approach and form strong working relationships with those in the office, around the campus and in the surrounding community.
    • Competence in Microsoft Word, PowerPoint and Excel software and other computer-based tools is required; familiarity with a Peoplesoft/Oracle student records system and with electronic counseling software is desirable.
    • Ability to follow written and oral instructions, make group presentations, and perform other assigned tasks as directed by the immediate supervisor.

Preferred Qualifications

  • Bachelor’s degree in STEM major (biology, chemistry, biochemistry, computer science, computer engineering, geological sciences, mathematics, physics) or a Master’s degree is desirable (particularly a Master’s degree in STEM subject, Psychology, or Educational Counseling).
  • Experience in supplemental instruction or mentoring in STEM subjects is desirable.

Benefits Include:

  • Medical, Dental, Vision, Flex Cash option
  • CalPERS Retirement and CalPers 457
  • Group Term Life/ Accidental Death & Dismemberment (AD&D)
  • Holidays & Personal Holiday
  • Vacation and Sick pay accruals
  • Educational Assistance Benefit is based on availability of funding.
  • Workers' Compensation, Unemployment Insurance, State Disability Insurance


University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era.

To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm.

As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce.  If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability.  You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589.

EEO AA Policy Statement 

Employment of Individuals with Disabilities and Protected Veterans

Supplemental Information

UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment.



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